Technology Trainer

Technology Trainer:
On behalf of our professional services client, Procom is searching for a Technology Trainer for a permanent role. This position is a hybrid position at our client’s Calgary office.

Technology Trainer - Job Description:
We are seeking a dynamic Technology Trainer to design and deliver impactful learning programs that empower professionals across the Firm. The successful candidate will be instrumental in fostering technology adoption and enhancing efficiency through innovative educational strategies.

Technology Trainer - Responsibilities:
• Develop and deliver engaging technology education sessions tailored to Firm personnel's needs.
• Conduct new hire onboarding and continuous learning workshops for staff and lawyers on the Firm’s technology and software applications.
• Design and maintain high-quality instructional materials, including instructor guides and visual aids.
• Produce high-quality, engaging instructional videos for on-demand learning opportunities.
• Organize and maintain a comprehensive digital learning library accessible through the Firm’s LMS and intranet.
• Collaborate with subject matter experts to understand and communicate the value of technology tools.
• Gather feedback to identify skill gaps and refine learning materials.
• Explore innovative learning strategies, such as gamification and microlearning.
• Test and evaluate new software to assess usability and user impact.

Technology Trainer - Mandatory Skills:
• 3+ years of experience in technology education, instructional design, or a related role.
• Familiarity with instructional design models (e.g., ADDIE, SAM).
• Proficiency in creating and editing instructional videos using tools like Articulate 360, Captivate, or Camtasia.
• Advanced knowledge of MS Office 365, MS Teams, PDF tools, CRM systems, and Document Management Systems.
• Demonstrated ability to rapidly adapt to and master new software and technologies.
• Exceptional communication, presentation, and customer service skills.
• Strong organizational and project management abilities.

Technology Trainer – Nice-to-Have Skills:
• Law Firm experience.
• Experience with gamification and microlearning strategies.
• Knowledge of e-learning platforms.
• Ability to thrive in a fast-paced, technology-driven environment.
• Experience in fostering teamwork and problem-solving.

Technology Trainer – Assignment Length:
This is a permanent position.

Technology Trainer - Start Date:
ASAP.

Technology Trainer - Assignment Location:
Calgary, Alberta, hybrid model