Agency Owner

Our bottom line is different.Listening to Albertans. Going deeper to understand who they are and where they’regoing. Translating the complex world of banking and investing into brilliantly simplesolutions. Through all this, we believe we can create happiness. This is the ATB way.Please note : In this role you will not be an employee of ATB Financial. You willbe an Agency Owner (Agent) acting as an independent contractor to ATB.At ATB our culture is centered around purpose, excellence, and powering possibilitiesencouraging our team members to bring their full selves to work. If you’re seeking arewarding opportunity where your drive, unique perspective, and expertise are valued andcelebrated, then we want to hear from you.Location : Mallaig, AB.Apply by End of Day : March 28th, 2025As the next ATB Agent, you are a leader and innovator in your community. You're acreative problem solver with an entrepreneurial spirit and a passion for making adifference through your work. ATB Agents are independent contractors who run theirAgency like it’s their own business. As such, it is your direct responsibility to increaserevenue and profitability by providing face-to-face core banking services to ATB clients inyour community. This involves working with your team to actively engage newopportunities with clients to support them in their financial goals by aligning their needswith the right products, solutions and experts.As an Agent, you are an advocate for your clients, and are dedicated to creating aremarkable ATB client experience by acquiring, deepening and retaining personal andbusiness relationships. You will gain a defined understanding of what a seamlessclient experience looks and feels like, to ensure your clients have an exceptionalexperience from beginning to end by courageously advancing the future of ATB.Agency Owner Accountabilities : Leadership :

• Identify skills and potential in agency team members and new hires, andprovide mentorship to develop talent skill sets and enable career growth.
• Be an ambassador for the adoption of new and existing digital tools, technologyand resources to help make it possible for our clients in line with our 2030strategy.
• Regularly connect within the Agency ecosystem utilizing peer to peer knowledge.Stakeholder Management :
• Liaise with internal partners (Everyday Financial Services (EFS), ATBBusiness and Wealth, and other Agents, agency employees and ATB teammembers) to ensure optimal client service is maintained.
• Make decisions based on your market and community, and develop plans toincrease your client base.
• Have strong negotiation and relationship building skills.Agency Operations :
• Make data based decisions to generate revenue and achieve individual andteam goals, while contributing to sales strategy for the Agency andOrganization.
• Agile and adaptable to a fast paced business environment
• Strong risk mitigation attributes while also fulfilling compliance and regulatory
• requirements regularly.Customer Service :
• Growth mindset to develop and implement new and better ways of doing things,and push the limits of standard banking practices by thoroughly re-imagining theclient experience.
• Enable clients by educating them on ATB’s self-serve banking options.
• Adapt to changing client preferences and support needs, including self-service options, to ensure consistent delivery of exceptional customer service.RequirementsAs the ideal candidate you possess :
• High School diploma, preferably supplemented by post-secondary businesscourses or equivalent experience.
• Strong collaborator and a desire to work within a team.
• Demonstrated problem solving skills and creative, out-of-the-box solutions.
• Knowledge of personal lending services and products is desired
• Preference will be given to applicants with financial services knowledge and experience.
• Strong communication skills in an in-person or virtual environment.
• Effective time management skills.BenefitsBe great. Be you. Believe.We are dedicated to building a workforce reflective of the diversity within ourcommunities and creating an environment where every employee has what they need toreach their potential. We encourage candidates from all equity-seeking groups to apply.What happens next?Thank you for applying. If you are shortlisted for this opportunity, you will hear fromus after the posting close date regarding next steps.