Customer Communication Assistant

Customer Communication Assistant Be the Bright Start to Every Guests Experience!

Do you love creating great first impressions Does a fast-paced people-focused environment energize you If youre someone whose positivity shines through every interaction Shift Auto Group wants to meet you!

As a Customer Communication Assistant youll be the first friendly face or voice our guests connect with whether they walk through our doors call in or reach out online. Youll set the tone from the very first moment helping guests feel welcomed valued and confident theyve come to the right place. Every interaction is a single opportunity to deliver warmth professionalism and genuine connection.

What Youll Do

Welcome every guest with warmth professionalism and enthusiasm making their first impression unforgettable.

Be the friendly voice that answers and directs all incoming calls.

Track guest traffic and interactions in our Customer Relationship Management (CRM) system.

Help our dealership shine maintaining a clean inviting space that reflects our high standards.

Maintain a professional appearance that reflects our brand.

Jump in to assist your team and Managers with any administrative tasks as needed.

What Were Looking For

Thrives in a fast-paced environment demonstrating exceptional organizational skills.

A reputation for honesty reliability and attention to detail.

Strong computer skills Google Workspace.

A friendly positive personality that lights up every interaction.

Previous customer service experience is a definite plus!

Whats in it for You

Be part of a fun energetic and growing team that values your contributions.

• Opportunities for growth within Shift Auto Group

Comprehensive training to help you succeed and feel confident in your role.

A supportive team-focused environment where your ideas are heard.

Employee discounts on vehicles parts and services.

The satisfaction of knowing youre the reason someones first impression is a great one!

Does this sound like YOU

Ready to bring your energy professionalism and passion for people to our team apply today and let your personality shine with Shift Auto Group!

Key Skills

EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1