Account Services Representative
Long & McQuadeDartmouth, NSJob descriptionJob Description
- Collection of accounts receivable, outstanding rentals, and bad debts
- Credit approvals for term and balance forward accounts
- Credit approvals for consumer and commercial account rentals
- Assist customers inquiring about their accounts and rents
- Locate new contact information for credit customers
- Perform sundry account maintenance
- Registration of accounts through Personal Property Registry
- Work with Equifax reports and their reporting criteria
- Work with Small Claims Courts system
- Provide regular status reports to the Store Manager
- Provide monthly status reports to the Account Services Regional Manager
Job Requirements
Must be a musician who plays at least one instrumentMust be able to work weekdays, weeknights and weekendsExcellent interpersonal, communication and negotiation skillsAbility to provide a high level of customer service, both in-store and over the phoneThorough organizational skillsAbility to take initiative and work independentlyAbility to lift and carry large boxesAbility to take ownership of tasks and follow them through to resolutionBasic knowledge of Microsoft Office (Excel, Word, Outlook)Experience with consumer credit and collections an asset