Operations Coordinator

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world .

TITRE DUPOSTE : CoordonnateurdesOpérations

LIEU : Montréal (hybride)

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VUEDENSEMBLE :

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Voiciquelques-unesdes chosespassionnantesquevousaurezà faire :

• Traiterlescommandesàenvoyeraucentrede distribution.
• Vérifierlesdisponibilitésdes stocks.
• Soccuperde lalogistique : acheminerlescommandesvia EDIousur lesportailsdesdétaillants.
• Agir de manière proactive sur les dossiers decommandesencoursparcompteenindiquantlecheminementactuel lesproblèmeset les actionsainsiqueles datesdexpiration.
• Examiner de façonhebdomadairelesrésultatsavec le service des ventes
• Travailleractivementà laréalisationdesobjectifsde livraison dans lesdélais(OTIF)
• Faire des escalations desproblèmeset identifier les solutions.
• Rechercherlesdéductions / erreursliéesà laconformitéetparticiperaux effortsinterfonctionnelspourmettreenœuvredes actions correctrices.
• Participeràlexamenet à la recherche detoutesles contestations desréclamationsrejetéesafindedéterminerlesprochainesétapes.

ATTRIBUTS ETCOMPÉTENCES :

ÉDUCATION ETEXPÉRIENCE :

AUTRES EXIGENCES

VOTRE RÔLE DANS LA DIVERSIFICATION

VOTRE RÔLE DANS LA DIRECTION DE NOS FACTEURS DE SUCCÈS ET DE REPRÉSENTER NOTRE ÉTAT DESPRIT UNIQUE

SharkNinjaestélu meilleurlieu de travail 2022 à Boston et 100meilleuresgrandesentreprisespourlesquellestravailler . En tantquefilialede JS Global Lifestyle Company Limited (Hong Kong : 1691) un leader delinnovationdans les petitsappareilsélectroménagers noussommesclassésparmiles trois premiers pour la meilleuresociété de gestion ESG dans lesecteurdesproduitsde premièrenécessitépar le principal magazine financier international Institutional Investorenjuin2022. Nousnousefforçonsdêtre plusintelligentset nousnousengageonsàintégrerde DEI dansnosprocessus pratiques et 4 sous-comitésmondiauxde DEI 8groupesdaffinité 5groupesderessourcesdaffaires descélébrationsculturelles desvendredisdunedemi-journéedété desjournées / activitésdimpactsur lesbénévoles desprogrammesdementoratet de plusvotrepremierproduitSharkNinjaest sur nous et vouspouvezprofiter deproduitsà prixréduittout au long delannée.

LOCATION : Montreal (Hybrid)

Our mission to positivelyimpactpeopleslives every day in every home around the world allows our employees to be thinkers and tinkerers designers and doers creators and number crunchers makers of things they love. As we continue to grow we are excited to add an Operations Coordinator to our team.

OVERVIEW :

The incumbent willbe responsible forassistingwith all aspects ofSharkNinjasorder management process providing customer service to our retailers and internal stakeholders working with 3PLs and transport carriers as well as performing general administrative tasks. The OperationsCoordinator will focus primarily on theaccurateprocessing of customer orders forSharkNinjasmajor retailers in meeting and exceeding definedobjectivesin support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review research andassistin corrective actions associated with retailer chargebacks.

The OperationsCoordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement. TheOperationsCoordinator an advocate for the customer and customer experience

Here are some of the EXCITING thingsyoullget to do :

ATTRIBUTES & SKILLS :

EDUCATION & EXPERIENCE :

YOUR ROLE in DIVERSIFYING

YOUR ROLE in leading our SUCCESS DRIVERS &representingour UNIQUE MINDSET

Our Culture

At SharkNinja we dont just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane youll be right at home.

What We Offer

We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining whats possible. When you join youre not just part of a companyyoure part of an outrageously extraordinary community. To gether we wont just launch products well disrupt entire markets.

At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us :

Life At SharkNinja

Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

For candidates based in all regions please refer to this Candidate Privacy Notice.

For candidates based in China please refer to this Candidate Privacy Notice.

For candidates based in Vietnam please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at

Required Experience :

IC

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1