Transition House Supervisor

Regular Full-Time Exempt Position

Posting Number : E25-01

The South Okanagan Women in Need Society (SOWINS) respectfully acknowledges that they work on the traditional unceded territories of the Sylix Okanagan peoples.

Are you ready to lead with purpose and make a meaningful difference?

SOWINS is seeking a Transition House Supervisor to provide trauma-informed, transformational leadership that advances safety, stability, and lasting change for women.

WHO YOU ARE

• An experienced, trauma-informed leader who provides clear supervision, guidance, and support to frontline staff in a fast-paced, residential service environment.
• Brings strong operational and administrative skills, with the ability to manage daily program operations, reporting, documentation, and compliance with funder, organizational, and legislative requirements.
• Demonstrates confidence and competence in supervising unionized staff, including performance management, scheduling, time and attendance approval, and participation in labour relations processes.
• Has experience supporting case management, case conferencing, and client-centered service planning for women with complex lived experiences.
• Possesses strong interpersonal and communication skills, with the ability to foster positive team dynamics and build collaborative relationships with community partners and stakeholders.
• Is organized, decisive, and adaptable, able to balance competing priorities while maintaining program quality, staff well-being, and client safety.
• Has a solid understanding of harm reduction, cultural safety, occupational health and safety, and best practices in residential and shelter-based services.
• Is comfortable working within budgets, contributing to program evaluation and improvement, and supporting long-range planning alongside the Transition House Manager.
• Is technologically proficient and confident using systems such as Microsoft Office, SharePoint, Payworks, and case management databases.

ABOUT THE SOCIETY

Located in the South Okanagan, SOWINS is a non-profit society providing safe refuge and community-based resources for women and children. SOWINS operates a transitional and second-stage housing facilities, including counselling and outreach services. At SOWINS we work from an intersectional feminist philosophy and support trauma-informed practice and harm reduction models.

THE OPPOURTUNITY

We are seeking a Transition House Supervisor to lead frontline staff with integrity, purpose, and impact. Reporting to the Transition House Manager, the Transition House Supervisor supports the management of both day-to-day and long-term operations, ensuring effective service delivery aligned with SOWINS’ mandate, policies, and all contractual, budgetary, and regulatory requirements.

KEY RESPONSIBILITIES

QUALIFICATIONS

OTHER REQUIREMENTS

This is an exempt full-time position working 35 hours per week (Tuesday – Saturday), as well as participating in on-call rotation (evenings and weekends). The starting annual salary for this role is $63,700 - $74,620 per year and will be commensurate with experience and education.

At SOWINS we offer a competitive benefit package! We cover 100% of extended health, dental, life insurance and Long-Term Disability premiums. Participation in the Municipal Pension Plan (MPP) will be dependent on the requirements outlined by MPP.

For further information on the job duties, knowledge, skills & abilities, as well as qualifications please review the Executive Director job description.

HOW TO APPLY

Please submit your resume, cover letter, and a summary of your educational background and relevant professional achievements quoting posting number E25-01 via email to : careers@sowins.com

SOWINS is committed to diversity, equity and including in all hiring practices. If you require an accommodation during this process, please email us this request.

Applicants will be reviewed starting January 19, 2026; however, the posting will remain open until filled.

#J-18808-Ljbffr