Job Summary
The Production Supervisor is responsible for training, auditing, scheduling, and carrying out quality control of production rails, ties, and surfacing crews.
Main Responsibilities
- Supervise assigned employees and ensure work is performed within CN standards on a daily basis
- Handle day-to-day issues, as well as hourly performance issues, including conducting investigations, recommending appropriate disciplinary actions, and responding to grievances
- Provide technical and field training to all production gang employees
- Build safety compliance and improve safety results through regular efficiency testing and safety walkabouts
- Provide positive and constructive feedback and coaching
- Lead on-boarding and training activities of new employees
- Manage budgets, workforce productivity and manpower within CN policies and Five Guiding Principles
- Operate in conjunction with appropriate collective bargaining agreements
- Assist in scheduling production rails, ties, and surfacing gangs
- Collaborate with Transportation to coordinate track time
- Enforce safe work procedures and policies
Working Conditions
The role will be partially performed in an office environment but mainly outdoors in various types of weather and environmental conditions with irregular hours, including nights, weekends and holidays. The role requires being available on-call based on territory requirements. The position requires frequent travel (70% - 90%), including overnight stays away from home, at times without advanced notice. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The position requires responding to unexpected and emergency situations as well as being able to lift up to 80 lbs.
The Production Supervisor will receive training on United States Operating Rules (USOR) in Homewood, IL. Training related to terminal operations will be carried out on the job and facilitated by current Production Supervisors, Track Supervisors, Senior Managers of Engineering and Assistant Regional Chiefs.
Requirements
Experience
Railroad
Minimum 5 years of railroad experienceSafety compliance experienceExperience troubleshooting and problem solvingExperience working with Systems, Applications and Products (SAP) and Track Inspection System (TIS)Minimum 2 years of railroad experienceMinimum 1 year of track experienceAny experience for these above would be considered as an assetEducation / Certification / Designation
High School Diploma or General Education Development (GED)Associate Degree in Engineering or Vocational School equivalentValid driver’s licenceMeets all medical fitness for duty requirementsUSOR qualifiedAny designation for these above would be considered as an assetCompetencies
Identifies risks and anticipates impacts to ensure a safe and secure environmentImproves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprintDisplays a customer centric attitudeShares timely information within and across functions to get things done effectivelyInspires others with impactful communications and adapts to the audienceLeverages feedback and coaching to improve performanceTracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectationsResponds with agility and reacts quicklyDeals with pressure and change by staying calm to quickly adapt to changesTechnical Skills / Knowledge
Strong knowledge of Engineering Track Standards (ETS) and operation measuresGeneral Microsoft Computer skills (Excel, Word)Knowledge of track structure, construction and maintenance, and identifying track defects