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Administrative Assistant to Financial Advisor
Administrative Assistant to Financial AdvisorManulife Securities • Surrey, BC, Canada
Administrative Assistant to Financial Advisor

Administrative Assistant to Financial Advisor

Manulife Securities • Surrey, BC, Canada
1 day ago
Job type
  • Full-time
Job description

About the Company

We are an incorporated, independent financial advisory practice providing personalized investment and insurance solutions to individuals and entities. Our business is built on professionalism, trust, and long-term client relationships. We pride ourselves on delivering a high level of service through a thoughtful, client-centered approach.

The Opportunity

We are seeking an  unlicensed Administrative Assistant  to provide dedicated, one-on-one administrative and operational support directly to the Financial Advisor. This role is integral to the smooth daily operation of the practice and is ideal for someone who is highly organized, detail-oriented, professional, and comfortable managing a wide range of administrative responsibilities while maintaining a warm and client-focused demeanor.

You will work closely with the advisor as a trusted second hand. The advisor is open, approachable, and values clear communication. Over time, the successful candidate will gain a deep understanding of the business and be empowered to independently manage tasks and proactively support the practice.

Position Summary

The Administrative Assistant is responsible for ensuring daily operations run smoothly and efficiently, supporting both the advisor and clients through accurate administration, organization, and follow-through.

Primary Responsibilities

  • Act as the primary administrative support for the Financial Advisor, managing daily workflows and ensuring tasks are completed accurately and on time
  • Serve as a key point of contact for clients, handling inquiries, scheduling appointments, and coordinating required follow-ups
  • Prepare and process documentation for account openings, transfers, updates, and other operational requirements
  • Maintain accurate and well-organized client records (digital and physical), including correspondence and compliance-related documentation
  • Monitor outstanding items, ensure paperwork is completed correctly, and track tasks through to completion
  • Prepare materials for client meetings, including file summaries and required forms
  • Support client communications such as newsletters, updates, and general correspondence
  • Maintain and update the CRM system to ensure client information, notes, and task lists are current and accurate
  • Manage email, calendar coordination, and document organization to support the advisor’s day-to-day operations
  • Draft and send professional written communications to clients and external stakeholders

Qualifications & Experience

  • Experience in an administrative and / or client service role within a professional office environment
  • Strong organizational skills with exceptional attention to detail
  • Professional written and verbal communication skills with a client-focused approach
  • Ability to manage multiple priorities independently while maintaining accuracy and consistency
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Experience with CRM systems and comfort learning new software platforms
  • Discretion, reliability, and the ability to maintain confidentiality when handling sensitive client information
  • Positive, professional attitude and strong work ethic
  • Experience in the finance or insurance industry is an asset but not required
  • Additional Details

  • Work closely one-on-one with the Financial Advisor as a trusted support partner
  • Open-door, collaborative environment with clear communication
  • Proactive, resourceful assistant who will grow into taking ownership of tasks and responsibilities
  • Remote / work-from-home position with flexible hours
  • Availability required during core business hours
  • Strong emphasis on work-life balance
  • Currently a four-day-per-week role, with the opportunity to grow into a five-day-per-week position
  • Compensation & Benefits

  • Salary range :   $40,000–$50,000 annually , based on experience
  • Two weeks paid vacation
  • Eligibility for health and dental benefits after three months
  • Flexible remote work arrangement
  • Desired Start Date

    January 5

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    Financial Advisor • Surrey, BC, Canada

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