Software Development Manager, Payments

Software Development Manager, Payments – Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on an Anchor Day.

About the Team

The Software Development Manager for our Payments Enablement team will build a new team from the ground up, with the goal of driving higher enablement and activation rates for our existing Clio Payments product. Since launching Clio Payments three years ago, we have seen tremendous growth and positive customer feedback. You will help law firms take their business to the next level by improving adoption and collection rates.

Responsibilities

• Remain deeply hands‑on, stepping into production‑level, high‑impact work when needed.
• Work with the team on designing technical solutions.
• Provide feedback on code reviews, architecture documents, and help support team members in making strong technical decisions.
• Actively contribute as a coder, whether through extensive code reviews or shipping code.
• Hold 1:1 meetings with direct reports to support their career growth and development goals.
• Participate in hiring to grow the engineering team at Clio.
• Review code contributed by team members or other Clio developers, offering guidance on technology or patterns.

Qualifications

• Demonstrated success in people leadership in software development, particularly with large‑scale SaaS products.
• A strong background in hands‑on software development.
• Leverages AI to improve developer velocity.
• Diverse knowledge base that enables solving complex technical problems.
• Ability to describe successful projects and lessons learned from failures.
• Proven ability to hire, coach, develop, and retain top‑class engineers in a fast‑paced market.
• Equally energized by technical work and by fostering team growth.
• Strong opinions that are weakly held, fostering a similar attitude in others.
• Belief in providing honest, actionable feedback and encouraging reciprocity.
• Roadmap skill, with adaptability to a constantly changing world.

Bonus Points If You Have

• A philosophy on building great software development teams.
• Experience with CRM products at scale.
• Experience with Ruby on Rails.

Benefits

• Competitive, equitable salary with top‑tier health, dental, and vision benefits.
• Hybrid work environment with expectation for local team members to be in office min. twice per week.
• Flexible time‑off policy with an encouraged 20 days off per year.
• $2,000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with acknowledgement at 3, 5, 7, and 10 years.

Salary

The expected salary range for this role is $172,000 to $258,000 CAD. Separate salary bands exist for other regions based on local currency.

• Salary bands reflect the range of skills and experience needed for the position and allow room for growth at Clio.
• For experienced individuals, hire at or around the midpoint of the band.
• The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact.
• Those new to the role may join below the midpoint and develop skills over time.
• The final offer will depend on geographical region, applicable experience, and skill set.

Diversity, Inclusion, Belonging & Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, united by our mission. We are dedicated to diversity, equity, and inclusion and pride ourselves on building an environment where everyone feels included, valued, and empowered to do their best work, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.