manager, hotel front deskAlberni Inn Ltd. • Port Alberni, BC, CA

manager, hotel front desk

Alberni Inn Ltd. • Port Alberni, BC, CA

19 days ago

Job type

Permanent

Job description

Education:
Expérience:

Education

Secondary (high) school graduation certificate

Tasks

Develop and implement policies and procedures for daily operations
Supervise staff
Conduct performance reviews
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare marketing plans
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Organize and maintain inventory

Supervision

3-4 people

Computer and technology knowledge

MS Word
Central reservation system (CRS)
MS Excel
MS Office
MS Outlook
MS Windows

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility

Employment terms options

Early morning

Experience

7 months to less than 1 year

Employment terms options

Evening
Flexible hours
On call
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week

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Manager hotel front desk • Port Alberni, BC, CA

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