Learning Operations Analyst

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Overview

The Learning Operations Analyst is responsible for driving operational excellence and technical efficiency across learning content production, and delivery workflows. This role partners closely with cross-functional teams—including content development, learning experience design, video production, SMEs, and technical writing—to analyze, optimize, and streamline processes, tools, and data flows. The ideal candidate is detail-oriented, data-driven, and passionate about enabling teams to deliver high-quality learning experiences at scale.

Responsibilities

• Analyze and map current learning operations, workflows, and technical processes across the Customer Learning team and partner groups
• Identify opportunities for process automation, system integration, and workflow optimization to improve efficiency, reduce manual effort, and accelerate content delivery
• Collaborate with content developers, learning experience designers, copyeditors, and video producers to ensure seamless handoffs and data integrity throughout the content lifecycle
• Gather, interpret, and report on operational data and KPIs to inform decision-making and continuous improvement
• Support the implementation and maintenance of learning technologies, content management systems, and analytics tools
• Troubleshoot and resolve technical issues related to learning platforms, integrations, and data flows
• Document processes, create user guides, and deliver training to team members on new tools or workflows
• Stay current with industry best practices in learning operations, technology, and analytics, and recommend innovative solutions
• Foster a culture of collaboration, transparency, and continuous improvement across the Customer Learning team

Minimum Qualifications

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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