Director, Marketing and Communications

POSITION: Director, Marketing and Communications

LOCATION: Toronto

EMPLOYMENT TYPE: Full-time / Contract

EXPERIENCE: 10+ years

TRAVEL REQUIRED: Upto 20%

REPORTING TO: Managing Director

Job Description

As the Director of Marketing and Communications at RTV, you will lead the development and execution of a unified communications and brand strategy that amplifies RTV’s mission, elevates our visibility, and deepens trust with institutional and philanthropic funders, government stakeholders, and sector influencers.

A key focus of this role is the strategic development of high-quality, data-backed content that showcases RTV’s impact and value proposition. From impact reports and donor deliverables to pitch decks, thought leadership pieces, and digital campaigns, you will oversee the creation of communications products that translate complex program outcomes into compelling, credible, and accessible narratives.

You will work cross-functionally with MEL, development, program, and executive teams to ensure that all external communications reflect RTV’s voice, evidence, and strategic goals. This is a high-impact leadership role that blends strategic thinking, sharp storytelling, and a strong orientation toward KPIs, performance metrics, and audience engagement analytics.
The ideal candidate will have the ability to be hands-on in critical marcomm functions while they build a team over time. They are excited by the opportunity to step into a newly created role and have the opportunity to design the team structure, process flows, and systems to support RTV’s MarComm efforts.

Strategic Communications & Brand Leadership

• Lead the development and execution of an integrated communications and brand strategy that advances RTV’s mission and positioning.
• Partner with the executive team and design partner to shape RTV’s brand identity and lead the implementation across all touchpoints, including donor materials, digital platforms, and internal communications, ensuring consistency across global teams and departments.
• Serve as a strategic advisor to the executive team on high-stakes communications, reputational risk, and external engagement opportunities.

Funder-Facing Content & Thought Leadership

• Oversee the creation of strategic communications materials for institutional and philanthropic funders, individual donors, and other partners, including: Impact reports and donor deliverables, pitch decks, investment briefs, and partner presentations, and op-eds, speaking points, and thought leadership content.
• Collaborate with data & technology teams, partnerships, and program teams to ensure all materials are grounded in evidence, funder requirements, and our strategic priorities.
• Develop tailored communications strategies and materials to engage government stakeholders – including briefing notes, policy-facing decks, field visit materials, and communications aligned with joint implementation or scale-up efforts.

Digital Strategy & Public Engagement

• Oversee RTV’s digital platforms (website, social media, email, campaigns, etc.), ensuring messaging consistency and content quality across channels. This would include re-fresh of our platforms aligned with updated branding guidelines.
• Lead digital engagement strategies to grow reach, deepen engagement, and support fundraising and advocacy goals.
• Supervise the production of multi-purpose multimedia content that brings RTV’s work to life.

Performance, Analytics & Insights

• Define and monitor key performance indicators (KPIs) across all communications functions, including: engagement with funder-facing content, public visibility, brand consistency and sentiment, and goal-driven digital audience growth and engagement.
• Use analytics tools and audience insights to inform content planning, adjust strategies, and continuously improve communications impact.

Team Development & Cross-Functional Collaboration

• Lead, mentor, and grow the communications team across content, design, and digital functions in a multi-country set-up.
• Build strong collaborative partnerships across departments, particularly with Venn (data and technology), programs, partnerships, and executive teams.
• Support internal communications strategies that foster alignment, transparency, and an informed organizational culture.
• Support change management and internal engagement to ensure RTV staff across geographies understand and champion the new brand identity.

Requirements and Experience

Skills and Qualifications

• Proven experience in a marketing communications leadership role, preferably in the international development sector, with at least 3 years in a leadership role.
• Proven track record in developing funder-facing content – impact reports, pitch decks, donor reports, or public briefs.
• Experience building implementing best practices, developing departmental operating procedures and implementing systems and tools to support MarComm efforts.
• Strong people leadership skills, building and supporting high-performing teams.
• Strategic thinker with exceptional written and visual storytelling ability. Strong technical writing skills will be essential; adept at creating clear, concise, and data-informed materials.
• Excellent organizational and time management skills; thrives in detail and deadline-driven environments.
• Demonstrated ability to track multiple projects simultaneously with a solutions-oriented mindset, managing cross-departmental teams in matrixed environments.
• Familiarity with impact measurement and reporting frameworks is an asset.

1 University Ave (5th Floor)
Toronto, ON
M5J 2P1

UGANDA

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