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A&W Food Services of Canada
HM: A&W Shift LeaderA&W Food Services of Canada • Embrun, ON, CA
HM: A&W Shift Leader

HM: A&W Shift Leader

A&W Food Services of Canada • Embrun, ON, CA
30+ days ago
Job type
  • Full-time
Job description
Are you ready to join a team that's changing the fast food game one burger at a time? At A&W, we're not just about serving great food – we're about making a positive impact on our community and environment. We're looking for a dedicated Shift Leader who's ready to bring their A-game and loves A&W as much as they love leading a diverse team from their local for this role if you:Appreciate exceptional customer service and know what it takes to deliver this to every guest on every yourself on building relationships with guests and your team.Embrace change and get excited to implement new innovations from A& committed to maintaining high standards of cleanliness and food ready to step into a leadership role, supporting a diverse team in a fast-paced environment.Interested? We would love to hear from you!In This Role You Will…Customer Service:Ensure exceptional guest experiences by providing high-quality service and questions about the menu and provide recommendations.Address guest service complaints promptly and professionally, turning negative situations into positive making your guests' day!Restaurant Operations:Ensure the restaurant meets critical standards of quality, service, and cleanliness; escalate issues as needed.Operate point-of-sale (POS) systems efficiently and handle cash transactions adherence to standards for product preparation and equipment operation, both personally and by team members.Maintain inventory levels by restocking and reordering supplies as needed.Complete required shift documentation, including purchase orders, scheduling adjustments, and any other responsibilities assigned by the restaurant the team during busy periods or as needed, showing a willingness to roll up your sleeves and help with service, food preparation, and daily Leadership:Manage the shift by ensuring the team has all the tools they need to succeed.Promote a respectful team environment and manage team members with open communication and duties, delegate work, and provide ongoing direction and training.Effectively communicate with and support the Restaurant Owner, Restaurant Manager, and/or Assistant Manager.Encourage an exciting and fun work environment while motivating team members to meet goals.Perks and Pay That Sizzle: When you join the A&W team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect:Competitive wageAward-winning training programEmployee discounts and perksHealth benefitsScholarship programService awards programCommitment to sustainabilityCareer developmentSupportive work environment Minimum 1 year of supervisory experience preferred. 1+ years of previous experience in the food service industry. Legal working age and eligibility to work in Canada. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Strong attention to detail and organizational skills. Capable of lifting up to 22 kg and standing for extended periods. Flexibility to work various shifts, including weekends and holidays.
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HM: A&W Shift Leader • Embrun, ON, CA

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