HR Operations Coordinator

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors.

Join us in our mission to empower healthcare innovators and improve healthcare differently.

What you can expect when joining the team

At the heart of the Human Resources department, you will utilize your organizational skills, critical thinking, and ability to influence to ensure the smooth running of the department's broad activities, identify opportunities, and participate in the continuous improvement of processes in a constantly evolving and growing environment.

You will be the glue that ensures the coherence and effectiveness of the department's initiatives and operations

Your daily life

In your day to day, you will be led to :

• Act as the facilitator for the department's operations;
• Take charge of the integrated calendar of the department's activities and collaborate with various stakeholders to ensure its execution and evolution over time;
• Maintain up-to-date employee information in the BambooHR HRIS (hiring, updates, changes, etc.);
• Make necessary updates in other HR tools (Leapsome, Monday, etc.) to ensure compliance with company programs and policies;
• Develop and implement various procedures to ensure flawless execution of the department's operations (written procedures, tracking tables, etc.);
• Coordinate employee onboarding activities in collaboration with the leadership team (preparation for arrivals, welcome and orientation, etc.);
• Analyze the results of the integration survey (30-60-90 days) and propose an action plan when required;
• Conduct informational meetings on employee benefits and coordinate with the finance department as needed;
• Monitor absences (parental leave, disability, gradual return to work, etc.) and communicate with various stakeholders (leadership, finance, HR business partners);
• Manage requests via the HR ticket management system, conduct research on policy, payroll questions, etc. as needed;
• Record training and related documentation in accordance with our provincial legal obligations in collaboration with the Finance team;
• Maintain and analyze HR KPIs;
• Identify improvement opportunities and propose solutions;
• Keep departmental policies and documents up to date and evolving;
• Participate in the department's communications in collaboration with the human resources management team;
• Support other HR team members in their daily activities and special projects;
• Evolve your responsibilities according to the company's needs to increase the added value of your functions and your professional development opportunities.

Your profile

Are you a bright and meticulous HR professional who believes in the principle that "execution is everything"? Are you known for your ability to spot improvement opportunities, analyze them, and act?

Are you looking for an opportunity to engage with various aspects of human resources and have a direct impact on the efficiency of our department in a rapidly growing environment?

The sky is the limit! If you have :

• At least two years of experience in similar functions (asset);
• A bachelor's degree in industrial relations or another related field;
• An action-oriented mindset that knows how to identify priorities and take initiative;
• The ability to work independently while paying excellent attention to detail;
• A high degree of professionalism and discretion;
• Excellent business communication and interpersonal skills based on respect and collaboration;
• A solution-oriented and customer service-focused approach;
• The capacity to work from the Montreal office approximately once a week;
• Since you will be regularly interacting with English-speaking colleagues located outside of Québec, proficiency in both English and French (spoken, written, and read) is required.

Petal’s position on remote working

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to.

Petal employees continue to benefit from the option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations.

Our benefits

• A signing bonus of $1,000 for your remote work set-up;
• Compensation that recognizes your contribution;
• 4 to 6 weeks of paid vacation per year;
• 5 paid personal days per year ;
• A group RRSP / DPSP plan with employer contribution;
• A complete group insurance plan, from day 1;
• An annual wellness allowance;
• Access to the Lumino Health telehealth application;
• Flexible work hours and more.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply : women, people with disabilities, aboriginal peoples and visible minorities.

If you are a person with a disability, assistance with the screening and selection process is available on request.