Project Coordinator

This role will provide guidance and direction to a team of Project System IAs responsible for systemic coding needed to migrate groups to digital claims portal. They will also research and analyze benefit and client structure requirements for fitness and readiness in preparation for migration to digital portal.

Position Responsibilities:

• Act as business unit liaison with other business units through Project Working Group

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• Support project by ensuring appropriate business requirements are followed and understood

• Analyze data to provide team with necessary work required to complete project

• Coordinate recommended process changes in order to meet project requirements while ensuring proper documentation and recording

• Assume the role of technical expert responsible for developing and guiding project team members

• Identify and recommend staff training needs in response to process changes

• Create and update reporting used for project processing

• Effectively communicate project progression

• Share information on project with other team members to ensure interdependencies amongst work are identified and addressed

Required Qualifications:

• Solid understanding of Group Benefits

• Knowledge of ManuConnect CPM GPM NAV and GB Config are considered assets

• Excellent written and verbal communication skills

• Project management experience

Preferred Qualifications:

• 3-5 years of experience in Group Benefits

• Solid knowledge of ManuConnect and its various feeds for coding purposes as well as a good understanding of CPM GPM NAV and GB Config

• Prior leadership role is an asset

• Effective communication skills; both written and verbal

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.