Quality Management Lead

Title: Quality Management Lead

Location: St. John’s NL

Venor is thrilled to partner with our client, Oceanex to lead their search for a Quality Management Lead. The Quality Management Lead, as a corporate role, reporting to the Executive Vice President, is responsible to implement, maintain and manage activities related to ISO 9001 Quality Management System (QMS) requirements in line with company and regulatory requirements. He/she also assists with the coordination and training required under our quality programs.

What you’ll be doing:

• Responsible for all aspects of the development, implementation and maintenance of Oceanex’s ISO 9001 certified QMS;
• With senior management, responsible for promoting continual improvement and customer satisfaction throughout the organization;
• Responsible for weekly/monthly reporting on the performance of the QMS to top management;
• Responsible for collecting, compiling and reporting of management review inputs, for top managements review of the QMS;
• Responsible to assist and coordinate the development and tracking of corporate objectives;
• Responsible for promoting consistent use of the nonconformance system and assisting with root cause analysis and corrective action as required;
• Responsible for the collection, analyzing, and summarizing information and trends including failed processes, incidents, audit results and corrective actions to report to senior management;
• Responsible for company wide control of documented information;
• Responsible for planning, conducting and reporting of QMS internal audits;
• Responsible for coordination of external registration QMS audits;
• Assist senior management to maintain the integrity of the QMS when changes to the system and its processes occur;
• Assist senior management in determining, tracking and updating risks and opportunities associated with external and internal issues, interested parties and all levels of processes;
• Assist senior management in the upkeep of external and internal issues and needs and expectations of interested parties;
• Assist senior management in determining the level of process documentation required to ensure consistent delivery of products and services to clients;
• Assist senior management with development and maintenance of the sequence and interaction of operational, management and support processes, in a way that allows for meaningful measurement and reporting of performance criteria;
• Assist procurement with supplier qualification and performance monitoring processes;
• Conduct personnel orientations to the use and benefits of the QMS upon hire;
• Encourage and promote quality awareness in all company activities;
• Perform other duties as assigned.

What you’ll bring:

• University degree in a related field or equivalent combination of experience and education;
• Minimum of 5 years of experience in quality management in a leadership/coordinator role, preferably in the marine industry;
• Broad knowledge of safety, compliance and quality regulatory requirements;
• Extensive knowledge of ISO 9001 and ISM standards;
• Computer literate.
• Excellent written and oral communication skills;
• Demonstrated interpersonal skills;
• Demonstrated organizational skills;
• Demonstrated leadership and influencing skills;
• Public speaking capabilities;
• Bilingual (English and French), considered an asset.

At Venor and Cal LeGrow Insurance & Financial Group, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities.

To learn more about this opportunity, contact Ryan Thistle at rthistle@venor.ca