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Specialized purchasing call center agent

Specialized purchasing call center agent

American Iron & MetalLaval, QC, CA
30+ days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description

Company Description

What we offer!

  • Salary of  $20 / hr + commissions
  • AIM Tuition Assistance Program
  • Eligible for  paid vacation from the first day;
  • Comprehensive  group insurance  plan
  • Virtual doctor  (access to a doctor 24 / 7)
  • Group RRSP  with employer matching contribution
  • Employee Assistance Program (EAP)
  • Central location , close to many services
  • Easily accessible  by public transit
  • Referral program
  • Exclusive  employee discounts  on parts from any Kenny branch
  • Free on-site parking
  • Free coffee on site

Job Description

Permanent full-time positions

Schedule : must be available during call center opening hours, Monday to Sunday between 8 : 00 am and 8 : 00 pm.

Location :  3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada

WORK ON-SITE ONLY

We are currently looking for motivated individuals to join our  call center  team located in  Laval , Quebec, just across from  Carrefour Laval .

As a  call center agent specialized in purchasing , you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.

What you’re responsible for :

  • Answer  incoming  customer calls
  • Take the time to understand the specific needs of our customers and offer personalized solutions
  • Explain our unique business model and highlight its benefits.
  • Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
  • Follow up on pending requests and individual customers

    • Qualifications

    To join our team :

  • Bilingualism required  (French and English)
  • Excellent negotiation and persuasion skills
  • Excellent customer service skills and positive attitude
  • Excellent communication and interpersonal skills
  • Basic mathematical skills
  • Ability to navigate between different computer systems and applications
  • Ability to multi-task in a fast-paced environment
  • Interest in the automotive field
  • Reliability, punctuality and ability to work days, evenings and weekends
  • Call center experience (a major asset)

    • Additional Information

    At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

    Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over billion dollars in yearly sales.

  • Vacation accrues bi-weekly and is pro-rated during any partial year of employment.