ServiceNow Developer

Job Description

What will you do?

• Actively participate in agile daily scrums, updating stories daily in JIRA / SNOW, documenting development progress and collaborating across platform teams
• Conduct QA on Developer code. Ensure that all development adheres to SLF ServiceNow development standards
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
• Build automated testing in ServiceNow ATF.
• Maintain existing ATF framework and ensure that ATF scripts are kept current
• Validate / Test API integrations
• Collect and report quality metrics from test execution
• Work with developers to design specific testing strategies for features being developed and automate them
• Create comprehensive test plans; execute and automate them
• Analyzes software and systems before customer use to ensure the product is defect-free. Validate functionality build by Developers and / or 3rd party vendors
• Support and participate in customer requirement workshops, working with product owner / stakeholders to configure / develop requested items and tasks
• Work with project teams to understand business / system requirements and solution designs and handle multiple priorities simultaneously
• Develop applications (scoped and out of the box) working with ServiceNow Studio for NOW Mobile
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS / Service Portal)
• Create and maintain system design and operations documentation

What do you need to succeed?

Assets :

What’s in it for you?

We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.

Wellness programs that support the three pillars of your health – mental, physical, and financial

The opportunity to move along a variety of career paths with amazing networking potential.

As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office