Information Technology System Administrator

Position Summary : The IT Systems Administrator will be responsible for the maintenance, configuration, and reliable operation of computer systems and servers. This role will be required to install hardware and software and actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

Essential Responsibilities and Accountabilities

• Performing consistent administration of our Windows Server, Active Directory, and VMWare / Hyper‑V environments.
• Performing consistent administration of network switches, routers, and firewalls.
• Assisting with development of infrastructure design and redundancy planning.
• Ensuring consistent Microsoft 365 administration.
• Installing and upgrading network infrastructures (servers, networking devices, and firewalls).
• Performing data backups and recovery operations.
• Providing hardware and software support to local and remote users.
• Maintaining, configuring, and monitoring end‑point protection.
• Diagnosing and troubleshooting technical issues that arise with various applications and systems while working to resolve them.
• Researching and providing a recommendation for new hardware and software products.
• Purchasing and setting up new computers, computer peripherals, printers, and network equipment.
• Creating and maintaining technical documentation as well as onboarding of new users.
• Maintaining inventory of core IT supplies (printers, toners, peripherals, etc.).
• Supporting mobile devices such as iPhone and Androids.
• Tier 1 NetSuite Support (User Access, Basic troubleshooting).
• Support Warehouse Management Systems (WMS), Scanners, and EDI connectivity.
• Assist with designing and troubleshooting Microsoft Power Platform including Power Apps and Automate.
• Performing any other reasonable assignments given by the Department Management.

Education and / or Experience

Technical Skills

Other Qualifications

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Warehousing and Storage and Wholesale

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