Job Title : ITIL Server Engineer
Job Location : Montreal, QC (3 Days onsite in a week)
Job Duration : Long Term
Job Description :
We are looking for an experienced Server Engineer to analyse inventory data and propose actions, with the purpose of reducing software technical debt and reporting on progress.
Responsibilities :
- Perform software installs, removals and upgrades following ITIL change process
- Perform Operating system in place upgrades following ITIL change process
- Perform actions to the specifications laid out by Leads and Product Owners
- Perform troubleshooting and incident and problem management related to tech debt reduction and meet service level objectives
- Work with server owners to agree and schedule activities
Requirements :
Experience of software managementExperience of Red Hat and Windows Server essential with Amazon Linux an advantageExperience of relevant automation toolsExperience with Application Management SSCM - packaging, installing, removingExcellent communication skills, both written and verbalPreferred :
ITIL foundationAWS experienceVMware knowledgeIncident and problem management skillsProject delivery skills working in small to medium sized projects