Care Services Manager (MGR-DB60-002)

About the Role

At Bethany, a career as a Care Services Manager is both personally and professionally challenging and rewarding. The role supports employees involved in the direct care of residents. It is a direct expression of Bethany’s values “We Care”, “We Show Respect” and “We are Responsible” and ensures these values are carried through in our daily interactions with our residents, families, volunteers, neighbours and coworkers. As a key member of our leadership team, you will model these values and equip others to deliver compassionate care that nurtures the physical, spiritual and emotional wellbeing of others in a setting that celebrates aging and diversity.

What You Will Do : With a passion for care towards residents, families and team members, the Care Services Manager is responsible for the management, participation and co-ordination of Care Services for residents in an assigned area. The Care Services Manager directs and supervises staff engaged in the provision of care and ensures the delivery of clinical excellence that supports Bethany Care Society’s mission of “Creating Caring Communities.”

Individual responsibilities will fall under eight main areas of focus :

• Resident-Centered Care–  ensures that an atmosphere of resident-focused care in achieved and maintained.
• Interdisciplinary Services – coordinates the provision of interdisciplinary services to the residents in a defined area.
• Performance Management – ensures the efficient operations and ongoing performance management of the interdisciplinary team.
• Leadership – Models Bethany Care Society’s vision and values, and lives out the mission of “Creating Caring Communities” by providing leadership to champion Bethany’s model of quality care and to ensure the success of direct reports.
• Annual Budget – develops and manages expenses within the approved annual budget.
• Safety - Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times
• Customer Service –  ensures excellence in customer service is achieved and maintained.
• Professional Development – ensures continuous progress in the areas of professional development and education.

What You Bring :

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