Kenora Emergency Shelter Worker Afternoon

Why join CMHA Kenora?
We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:
Healthcare of Ontario Pension Plan (HOOPP)
Comprehensive Health Benefits
o Employee & Family Assistance Program
Paid Vacation Days
Learning & professional development opportunities

Deadline to apply: March 18th, 2026

Kenora Emergency Shelter Worker Afternoon
Kenora Emergency Shelter

Employer: CMHA Kenora Branch
Job Title: Kenora Emergency Shelter Worker Afternoon
Work Location: Kenora Emergency Shelter

Employment Status: Full-Time, 22-Month Contract

For more information, please visit

Overview:
Reporting to the Chief Executive Officer and the Kenora Emergency Shelter Operations Team Lead the Shelter Worker is responsible for facilitating an atmosphere of safety and positive reinforcement.
The Shelter worker will work ten-hour night shifts. They will participate as a member of a team of professionals whose focus is safety, stability and support for individuals in a housing crisis.
Qualifications:
Diploma in social sciences or human services as asset, High school graduation diploma or GED minimum
Experience working with individuals with mental health struggles and addictions and/or demonstrated ability to work with vulnerable populations
Personal qualities of empathy, understanding, and patience
Good interpersonal communication and relationship building skills
Ability to communicate professionally with community agencies
Knowledge of community resources
Cultural competence for diverse populations
Understanding and applied knowledge of Recovery Model
Understanding of trauma informed practice and implementation
Good documentation skills
Ability to learn and understand online scheduling
Proficient computer skills
Demonstrated understanding of personal space and ability to role model healthy boundaries
Ability to manage conflict and crisis situations
Ability to work independently as well as in a team environment
Creative problem solving
First aid & CPR/AED, Mental health first aid, and NVCI or willing to obtain
Valid Drivers License

Duties:
Adherence to all policies and procedures of Canadian Mental Health Association, Kenora Branch
Assertive engagement with clients of the Kenora Emergency Shelter to connect them to services
Ensure safety and security of all patrons during shift, including interpersonal safety and security of the shelter
Logging patrons contact throughout shift
Assess and assist patrons with personal needs (e.g. personal hygiene, nutrition, medical or emotional)
Monitor and supervise the shelter and patrons, assist patrons of the shelter with needs, questions and maintain shelter order in accordance with CMHA Kenora Branch policies
Support patrons with engagement of programming within the Kenora Emergency Shelter as directed by the Kenora Emergency Shelter Operations Team Lead & Chief Executive Officer
Referral to community agencies and services where appropriate
Work in collaboration with the Clinical Service Hub Team operated through CMHA Kenora Branch and any other internal programs of CMHA Kenora Branch
Maintain clear and professional boundaries with patrons
Respond to inquiries of emergency services as identified by the Personal Health Information Act, 2004 when presenting to the Kenora Emergency Shelter
Ensure completion of shift responsibilities and routines
Perform administrative functions as directed
Communicate with shelter Team Lead of any building maintenance issues to be addressed
Preform general housekeeping duties such as laundry, sweeping and mopping of floors, emptying garbage cans, clean and sanitize intake area, washrooms, sleeping area and common areas
Assist with meal preparations, serving and clean up when required
Attend monthly staff meetings and education/training opportunities as required
Participate on specific committees or working groups as assigned by Chief Executive Officer
Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
Responsible for self-care
Other duties as directed

How to Apply:
Please submit your cover letter and resume to:
The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.