Sales Coordinator

HME Medical Distribution Ltd. (www.hmebc.com) is a leading industry supplier of hospital and home care medical equipment alongside assistive devices such as wheelchairs, power chairs, and other mobility aids. We are honored to be a 2025 winner of Canada's Most Admired™ Corporate Cultures Award! This recognition highlights our relentless pursuit of excellence and our commitment to creating a workplace where everyone can succeed.

We are currently seeking a talented and experienced individual to join our growing team as a Sales Coordinator at our Nanaimo location.

HME is a fast-growing company, with over 140 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, North Vancouver, Sechelt, Kamloops, and Abbotsford.

We are looking for a motivated, task-oriented individual who can work independently with minimal supervision. Compensation includes a competitive salary, and we provide a friendly team-orientated environment.

Hours for this role are full-time Monday to Friday 8 : 30 am to 5 : 00 pm . HME offers a competitive wage along with a full benefits package inclusive of extended medical benefits.

What you will do for HME :

Working with Healthcare professionals (Nursing staff, Occupational and Physio Therapists, etc.) to coordinate the delivery and installation of medical equipment. Providing information on the appropriate medical equipment and services for client needs.

Operating any one of company’s service fleet vehicles in a safe and courteous manner for delivering, setting up, and installing medical equipment within a client’s home and / or facility using company procedures, when required. This equipment includes wheelchairs, hospital beds, lifts, and pediatric equipment such as strollers and standers.

Working with contract accounts and non-profit organizations to coordinate the delivery of equipment for their clients.

Assisting your assigned sales rep with quotations, follow-ups and other administrative assistance, as required.

Using the custom CRM system, preparing quotations and executing work orders to ensure our clients get the highest level of service in a timely manner.

Preparing and organizing all paperwork for deliveries / sales / support services.

Maintaining our showroom of products to give clients the best experience when they visit our office.

Handling and coordinating incoming client calls.

Processing deliveries (such as rentals and other customer sales).

Handling retail customers in the showroom (showing, building, and selling products).

Working with sales representatives on quotations, small projects, and scheduling customer installations and deliveries.

Handling sales activities in the showroom.

Coordinating the back-office staff (timing of deliveries, route lists, etc.).

Working with senior management on special projects including marketing initiatives.

Handling and coordinating the high volume of email, mail, and faxes.

Performing various administrative functions and office organization.

Handling calls to manufacturers to research parts and following up with pending purchase orders as required.

What you offer :

Strong communication skills; fluent in English (both verbal and written).

Strong computer skills (fast)- must be comfortable with MS Office Suite, particularly

Microsoft Outlook, Word, & Excel

Must have a valid full BC driver's license (L and N are not acceptable)

Multi-tasking and hardworking

Must have a friendly, positive attitude and have the ability to have fun while working in a fast-paced environment.

What can you expect from us?

Competitive salary range of $52000 to $56000 per year

Paid Time-off including Vacation, sick days, and Statutory holidays.

Extended Health and dental insurance

Employee and Family Assistance Program (EFAP) through the Health Benefit Insurance

Group RRSP matching plan

Company bonus plans including Profit sharing Program and High-Performance Bonus Pool

Employee’s Friends and Family discount programs

Employee Referral Bonus Program

Steel Toed Boots allowance

Tenure recognition through our Milestone Program

HME is an equal opportunity employer. This position is a rewarding career with opportunity for advancement within our growing company. Please apply with your resume and cover letter if you feel you possess the required skills and attributes.

Please note only candidates chosen for interview will be contacted.

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