Talent.com
Program Manager
Program ManagerBotpress • Montreal (administrative region), QC, CA
Program Manager

Program Manager

Botpress • Montreal (administrative region), QC, CA
2 days ago
Job type
  • Full-time
Job description

Help bring AI agents to companies worldwide.

Over the next decade, autonomous agents will redefine how we work.

Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic.

Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest-growing B2B AI start-up worldwide, we're at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth : product-led, capital-efficient, and highly focused.

Key Highlights

  • Over 1 million AI agents and chatbots deployed
  • 700,000+ platform users
  • Trusted by 35% of Fortune 500 companies
  • 7 years of expertise in AI solutions

About the Role

As a Program Manager at Botpress, you'll be a key member of our Delivery team, serving as the primary point of contact for clients throughout their implementation journey. You'll lead scoping and discovery calls to understand client needs, translate business requirements into technical solutions alongside our Solutions Architects, and ensure projects are delivered on time and to standard. You'll develop deep enough platform expertise to run demos, create proof of concepts, and speak credibly about what's possible.

You'll coordinate across the Delivery team to keep engagements moving, serve as the first line of escalation when issues arise, and support the sales process when needed to instill customer confidence. Once implementations are live, you'll maintain relationships through regular strategy calls, ensuring customers continue getting value from the platform.

This role spans both enterprise engagements and our Managed Services offering. You'll need to be equally comfortable navigating complex stakeholder environments and maintaining a portfolio of ongoing client relationships.

This isn't just any delivery role. It's AI. You'll be working on smart, cutting-edge projects where every implementation is a bit different, and you'll play a central role in helping customers get real value from the platform.

Responsibilities

  • Lead scoping and discovery calls with clients to understand business goals and translate them into technical requirements
  • Serve as the primary point of contact for assigned clients, managing communication, expectations, and status updates throughout onboarding and ongoing engagement
  • Coordinate with Solutions Architects, Integration Engineers, and other Delivery team members to ensure cohesive project execution
  • Manage project scope, dependencies, and change requests; identify risks early and serve as the first line of escalation for issues that impact delivery
  • Track project performance, maintain HubSpot pipeline accuracy, and prepare status updates for clients and internal stakeholders
  • Develop platform expertise to confidently run demos, create proof of concepts, and advise on what's possible
  • Conduct regular strategy calls with clients to review performance, recommend improvements, and identify expansion opportunities
  • Support the sales process as needed, joining calls to provide delivery perspective and instill customer confidence
  • Collaborate with Sales, Customer Success, and the broader Delivery team to ensure solutions are well defined and clients are set up for success
  • Requirements

  • 4+ years of experience in program or project management within a software or SaaS environment, ideally with enterprise clients
  • Comfortable learning technical platforms deeply (you don't need to be a developer, but you can hold your own in technical conversations and translate business needs into technical requirements)
  • Strong communication skills with the ability to lead client calls, manage stakeholders, and build trusted relationships
  • Proven ability to manage multiple projects or client engagements simultaneously
  • Organized and detail-oriented with strong attention to timelines, dependencies, and risk management
  • Technical curiosity : you enjoy understanding how things work and can speak confidently about platform capabilities
  • A proactive, client-first approach with a bias for action and follow-throughComfortable working through ambiguity as we continue to define and scale our delivery function
  • Nice to Have

  • Experience with conversational AI, chatbots, or automation platforms
  • Familiarity with APIs, integrations, and low-code tools
  • Background in professional services, consulting, or managed services delivery
  • HubSpot or CRM experience
  • AI fluency : you've built or automated something meaningful (script, workflow, GPT)
  • About Botpress

    As a fast-growing Series B start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents.

    Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

    We operate fully in-office, with a culture that values both technical rigor and shared ambition.

    You’ll be on a team that’s not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.

    Benefits

  • Work at one of Canada's fastest-growing AI start-ups
  • Work with a talented and passionate team
  • 4 weeks of vacation
  • Paid sick and parental leave
  • Comprehensive health, dental, vision, travel, and life insurance
  • Funding for education and skills improvement
  • Fully-stocked fridge and cupboard – we take snacks seriously
  • Your own desk – no ‘hot-desk’-style sign-up systems
  • A vibrant office community, including weekly socials
  • #J-18808-Ljbffr

    Create a job alert for this search

    Program Manager • Montreal (administrative region), QC, CA

    Similar jobs
    Montreal General Manager — Growth, Strategy & Digital Transformation

    Montreal General Manager — Growth, Strategy & Digital Transformation

    Westburne • Montreal (administrative region), QC, Canada
    Full-time
    A leading electrical distribution company is seeking a General Manager for its Quebec division.This role involves overseeing talent acquisition, driving sales, and managing profits and losses.The i...Show more
    Last updated: 13 days ago • Promoted
    Academic tutoring Private Tutoring Jobs Lanaudi

    Academic tutoring Private Tutoring Jobs Lanaudi

    Superprof • Lanaudi, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Project & Operations Manager

    Project & Operations Manager

    Reivax North America inc. • Montreal, QC, Canada
    Full-time
    Electrical Energy / Power & Automation.As Project & Operations Manager, you will own the successful execution of projects from contract award through delivery, while also leading day-to-day operati...Show more
    Last updated: 3 hours ago • Promoted • New!
    Sales Partners

    Sales Partners

    ATIA Ltd • Longueuil H4H, QC, Canada
    Full-time
    ATIA Ltd is multinational company which has 2 main sectors : .First sector : ISO Standards - which includes : .Second sector : Software Development. Developing applications for all technologies and platfo...Show more
    Last updated: 3 days ago • Promoted
    Assistant department manager

    Assistant department manager

    Marché D'Alimentation Beck Inc. • Lasalle, QC, Canada
    Full-time
    Number of hours per week : between 40 and 40.We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide sa...Show more
    Last updated: 9 days ago • Promoted
    Product Manager

    Product Manager

    Targeted Talent • Montreal, QC, Canada
    Permanent
    We are looking for an experienced.Our client is a global enterprise company with a product that you've likely used.Reporting to the Head of Product, this role will focus on driving integration ...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    Botpress Technologies Inc. • Montreal, QC, Canada
    Full-time
    Help bring AI agents to companies worldwide.Over the next decade, autonomous agents will redefine how we work.Botpress allows companies to build and deploy advanced AI agents that move beyond conve...Show more
    Last updated: 30+ days ago • Promoted
    Justice Committee Program Manager

    Justice Committee Program Manager

    Makivik Corporation • Montreal, QC, Canada
    Full-time
    Reports to : The Assistant Director of the Justice Division in the Presidents Department.Job Location : Nunavikor Montreal. All marginal benefits available to Makivvik employees annually as outlined in...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    The Canadian Salsa Dance Corporation • Montreal, QC, Canada
    Full-time
    The Canadian Salsa Dance Corporation.The Canadian Salsa Dance Corporation is a leading organization dedicated to growing and elevating Latin dance across Canada through high-quality classes, events...Show more
    Last updated: 3 hours ago • Promoted • New!
    Customs Brokerage Branch Manager

    Customs Brokerage Branch Manager

    Reimer Associates Inc. • Pointe-Claire, QC, Canada
    Full-time
    Our client is a leader in Customs Brokerage and freight forwarding with a mission to deliver exceptional service to their clients across Canada and the U. Due to continued growth, they are looking t...Show more
    Last updated: 3 hours ago • Promoted • New!
    Department manager

    Department manager

    Marché Émily Et Philip Desmarais inc. • Saint-Lambert, QC, Canada
    Full-time
    Number of hours per week : between 40 and 40.We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide sa...Show more
    Last updated: 9 days ago • Promoted
    Manager, Product

    Manager, Product

    Auto Air Export, Inc. • Montreal, QC, Canada
    Full-time
    Omega Holdings is a private equity-owned leading distributor of air conditioning and other high demand aftermarket components to a broad range of light-duty and heavy-duty vehicle end markets.Omega...Show more
    Last updated: 5 days ago • Promoted
    Product Manager

    Product Manager

    Nexora • Montreal, QC, Canada
    Full-time
    Don’t skip a beat, apply to JAM Industries!.Monday to Friday 8 : 30AM – 5 : 30PM.JAM Industries, Making the world sound better, one brand at a time! Do these words sound like music to your ...Show more
    Last updated: 13 days ago • Promoted
    Department manager

    Department manager

    Marché Toppetta • Dorval, QC, Canada
    Full-time
    Number of hours per week : between 40 and 40.We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide sa...Show more
    Last updated: 6 days ago • Promoted
    Lead, Loyalty Program

    Lead, Loyalty Program

    Psycho Bunny Inc. • Montreal, QC, Canada
    Full-time
    Lead, Loyalty Program - Ville St.Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, a...Show more
    Last updated: 30+ days ago • Promoted
    Assistant department manager

    Assistant department manager

    IGA Saint-Lin-Laurentides • Saint-Lin-Laurentides, QC, Canada
    Full-time
    Number of hours per week : between 40 and 40.We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide sa...Show more
    Last updated: 9 days ago • Promoted
    Program Manager

    Program Manager

    LGI Healthcare Solutions Santé Inc. • Montreal, QC, Canada
    Full-time
    With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network.We specialize in providing solutions for clinical, financial and material management,...Show more
    Last updated: 30+ days ago • Promoted
    Technical Product Operations Manager

    Technical Product Operations Manager

    Apollo Scooters • Montreal, QC, Canada
    Full-time
    Apollo Scooters is a fast-growing premium electric scooter company rethinking urban transportation.We design high-performance, beautifully engineered products that combine hardware, software, and r...Show more
    Last updated: 2 days ago • Promoted