Mortgage Underwriter (Quebec)

Overview

Base pay range CA$75,000.00 / yr - CA$85,000.00 / yr. This range is provided by Canada Guaranty. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About The Opportunity

Canada Guaranty is currently seeking a Quebec-based Mortgage Underwriter to support our partners in Eastern Canada. The ideal candidate must have effective communication and problem-solving skills, along with a passion for delivering superior customer service. This position involves the adjudication of mortgage default insurance loans within the parameters of Canada Guaranty’s underwriting guidelines and established service standards.

Please Note : Underwriters work shifts which will vary from time to time. Our National Underwriting Centre operates Monday – Friday, 8am – 8pm, and Saturdays from 10am – 6pm (all times EST).

In This Role, You Will

• Underwrite mortgage insurance loans, exercising appropriate judgment and authority in interpreting the company’s credit risk policy
• Escalate any exceptions or high-risk files with recommendations to Management
• Underwrite loans within parameters of the established client service level agreements
• Deliver superior customer service through telephone and electronic communication with mortgage and lending customers
• Effectively negotiate and resolve customer conflicts while adhering to the company’s risk management objectives
• Assist in developing and building strategic lender relationships, and inform management of any business trends that may impact customer relationships
• Adhere to the company’s expectations of underwriter productivity, quality, and data integrity

Essential Qualifications

Preferred Qualifications

What We Offer You

Canada Guaranty is proudly recognized by Great Place to Work as one of the Best Workplaces in Financial Services & Insurance (2024, 2025), Best Workplaces in Ontario (2024), Best Workplaces for Mental Wellness (2025), Best Workplaces for Inclusion (2025), Best Workplaces for Women (2025), Best Workplaces for Leaders and Trust (2025), and Best Workplaces in Canada – 100-999 Employees (2025). We offer a comprehensive total rewards package, including competitive compensation, company-matched retirement programs, health and dental coverage, flexible work options, and a friendly, inclusive, and supportive culture.

Accommodation Notice

Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.

Job Details

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