Supply Chain Coordinator

Job Description

Our client in Cambridge is looking for a Supply Chain Coordinator to join their team for an 11-week contract, with a strong potential for extension based on performance.
Roles and Responsibilities:

• Act as the primary expert for all inquiries related to purchase orders and inventory, creating FAQs to support the development of an order management guide.
• Identify process inefficiencies and collaborate on solutions to enhance operational effectiveness.
• Train team members on new procedures and facilitate change management initiatives.
• Supervise daily transaction execution, providing support as needed to ensure compliance with service level agreements (SLAs). This involves:
• Ensuring timely and accurate order placements in alignment with SLAs for internal teams and suppliers.
• Promptly addressing and resolving urgent orders or escalations, demonstrating strong multitasking and prioritization abilities.
• Proactively managing back orders and effectively communicating any supply delays or issues to the appropriate stakeholders.
• Process inventory adjustment requests within SLAs to maintain system accuracy.
• Assist with reverse flow processes and transactions as required.
• Contribute to the creation and updating of work instructions and process documents to ensure clarity and consistency in team training.
• Support reporting of key performance indicators (KPIs) and identify opportunities for improvement, collaborating with relevant teams to achieve targeted metrics.
• Participate in projects related to Supply Chain and Operational processes as needed.

Qualifications:

• Postsecondary education in Business Administration with a focus on Supply Chain, Operations, or Inventory, along with relevant work experience.
• Strong quantitative and analytical skills, with the ability to clean, organize, and report on business metrics while highlighting areas for improvement.
• Proficiency in Microsoft Office, particularly MS Excel, along with a solid understanding of ERP systems.
• Detail-oriented, with the ability to multitask and strong organizational skills.
• A motivated team player who strives to exceed expectations and is eager to learn.
• Excellent written and verbal communication skills.