Application Support Executive

Overview

Join to apply for the Application Support Executive role at J&M Group .

Responsibilities

• Provide L2 / L3 application support for Java / J2EE and mid-tier enterprise applications.
• Monitor, troubleshoot, and resolve issues related to IBM WebSphere application server environments.
• Perform root cause analysis, apply fixes, and ensure minimal downtime for business-critical systems.
• Collaborate with development teams for bug fixes, enhancements, and performance tuning.
• Maintain documentation, follow ITIL processes, and ensure compliance with SLAs.

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