The company, a national IT consulting company, is seeking a Salesforce Solutions Architect to assist with the re-architecting, re-platforming, and transformation of an existing system to a new Salesforce org that aligns with overall architecture practices.Responsibilities :
- High-level data architecture design : Provide architecture design assistance for incorporating organization systems with Salesforce Marketing Cloud either through direct connection (API) or through tools such as Mulesoft. This will include the review and analysis of the viability of using Salesforce Data Cloud as an intermediary system.
- High-level Marketing Cloud design : Provide architecture design assistance for Salesforce Marketing Cloud including how to establish Business Units and Security architecture.
- Email and SMS system architecture recommendations : Offer recommendations for the preferred setup of Email and SMS, including aspects such as SMS short codes, SMS long codes, opt-ins, and unsubscribes and how to unify across systems.
- Scaling and consumption credits management : Provide guidelines on designing SMS and email journeys to minimize credit use while maintaining clear and effective patient engagement.
- Consent management and data policies : Offer guidance and system design recommendations concerning consent management, data deletion, data portability, and other relevant technological or policy considerations.
Requirements :
Experience with Salesforce Marketing Cloud, SMS integrations with Salesforce, and a variety of marketing automation platforms and technologies.Experience and Certifications in Salesforce Marketing Cloud.Experience with Salesforce Data Cloud.Experience working in either public sector (e.g., Ministry, Crown Corporation) or health care (e.g., Health Authority) in a Canadian jurisdiction.Experience working in cross-functional Agile teams.Exposure to various Salesforce Clouds and industry solutions (e.g., Health Cloud, Public Sector Solutions), as well as a variety of AppExchange products.