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Commercial Lines Insurance Specialist
Commercial Lines Insurance SpecialistLondon Drugs Limited • Burnaby, British Columbia, Canada
Commercial Lines Insurance Specialist

Commercial Lines Insurance Specialist

London Drugs Limited • Burnaby, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Not just a job

a community

a partnership

a team

Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains we know what it takes to build a satisfying career. We are seeking innovative customer focused people to join our team! Our Insurance Preferred Service Centre located at Lougheed Mall in Burnaby is currently hiring for :

Commercial Lines Insurance Specialist

This position will require the insurance specialists to utilize their knowledge of insurance policies and markets to evaluate recommend and sell plans to customers based on their needs. It will involve communicating with customers to match the customers needs processing paperwork and ensuring existing customer information is up to date.

Additional Responsibilities include :

  • Service on-going client needs advise on insurance matters conduct needs assessment recommend solutions answer inquiries conduct care calls and including but not limited to process renewals endorsements cancellations certificates binders etc.
  • Sell new policies / write new business to existing or new clients retain existing book of business.
  • Ensure that all new business quotes / policies are accurately recorded on the most current new business report including lead information.
  • Prepare documentation for insurers complete applications for clients issue insurance certificates process changes and review renewals.
  • Keep current on underwriting rules and workflow processes.
  • Manage accounts receivables and financed premium flows.
  • Ensure all transactions are recorded and that all payments are properly applied.
  • Provide and maintain all records and / or reports required.
  • Provide assistance to management on special projects or any other tasks as assigned.
  • Attend product knowledge seminars as directed by the Commercial Lines Manager and Business Unit.
  • Ensure license is maintained in good standing and all necessary continuing education credits are obtained.

The successful candidate will have the following :

  • Demonstrate good interpersonal skills when dealing with customers vendors staff and management.
  • Strong selling skills.
  • Strong technical knowledge.
  • Professional image reflecting positively on the company.
  • Highly organized and able to multitask effectively and work under changing priorities.
  • Good communication skills both written and verbal both in person and on the telephone.
  • Isolate and solve problems.
  • Strong analytical and strategic thinking skills.
  • Sound judgment when dealing with customers confidential information and sensitive situations.
  • EDUCATION & KNOWLEDGE :

  • Hold a Level II insurance license or hold a Level I insurance license have passed either CAIB II or CAIB III and is working towards their Level II license.
  • Knowledge of desktop PCs and Windows-based operating systems.
  • Proficient with word and excel.
  • Ability to use all relevant software related to the Insurance Call Centre.
  • Past experience in commercial insurance sales and brokerage operations.
  • In-depth knowledge of insurance products however focusing on Commercial Lines and related product offering services and regulations.
  • Employees must be available to work a flexible schedule Monday through Sunday day and evening shifts.

    If you are a well organized individual possessing excellent communication skills combined with an attention to accuracy on all documents who has a positive and mature work style and the ability to work with a sense of urgency then we have the opportunity for you to excel!

    We offer advancement opportunities through our promote-from-within policies and salaries commensurate with experience. We offer a comprehensive benefits program including :

  • Employee Discount Program
  • Ongoing In-House Training & Education Courses
  • Employee Family Assistance Program
  • Employee Recognition Program
  • If you possess the necessary skills and expertise and would like to join an exciting team of professionals

    Apply Now!

    London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be.

    We will provide accommodations during the recruitment process upon request.

    The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities duties and skills required. Be advised London Drugs DOES NOT use third party recruitment services.

    London Drugs may collect use and / or disclose your personal information (including the information in this application) where it is reasonable for establishing managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.

    To protect yourself do not respond to unsolicited job offers from individuals or e-mail addresses and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website or website you do not trust.

    Compensation : $29.94 - $32.71 per hour

    London Drugs is 100% Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London Drugs 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.

    We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing packaging take-back and in-store recycling centres we invest in making our practices more environmentally sound and continue to look for better greener ways to do business.

    We believe our employees are our greatest asset and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration allowing you to make a meaningful impact on our customers experiences. Together we celebrate diversity innovation and a shared passion for delivering exceptional service making London Drugs not just a place to work but a place to grow and succeed.

    Required Experience :

    IC

    Key Skills

    Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Retail Sales,Business Management,Outside Sales,Telemarketing,Insurance Sales,Medicare,Phone Etiquette

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 29 - 32

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    Commercial Insurance • Burnaby, British Columbia, Canada

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