Senior Technical Program Manager

As part of Enterprise Network Services (ENS), the Technical Program Management team is responsible for onboarding medium to large-scale network projects and managing strategic programs. The Senior Technical Program Manager will oversee the successful onboarding of new projects, manage CapEx / OpEx requirements, secure funding approvals, and lead large-scale network infrastructure initiatives. This role requires strong network infrastructure expertise, exceptional leadership skills, proficiency in Jira, and the ability to work cross-functionally to ensure timely and efficient delivery of robust network solutions.

Key Responsibilities

• Facilitate onboarding of new network infrastructure projects, ensuring smooth integration into existing workflows.
• Define project scope, goals, deliverables, and timelines in collaboration with stakeholders.
• Gather and assess CapEx / OpEx requirements for accurate forecasting, budgeting, and approvals.
• Lead and manage large-scale network infrastructure programs from inception to completion, including schedules, budgets, and resources.
• Provide leadership and guidance to cross-functional teams throughout all phases of the program.
• Monitor project progress, identify risks / issues, and implement corrective actions as needed.
• Manage and maintain Jira for project tracking, issue resolution, and documentation.
• Apply network infrastructure knowledge (data centers, routers, switches, firewalls, load balancers) to guide project execution.
• Serve as the primary point of contact for stakeholders, ensuring requirements are defined, risks are mitigated, and deliverables met.
• Facilitate effective communication across engineering, operations, and service delivery teams.
• Present project updates, milestones, and risks to stakeholders, including senior leadership.
• Identify and implement process improvements and best practices for project / program management.

Required Qualifications

Preferred Qualifications

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