Pharmacy Coordinator (12-month contract)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Coordinator (12-month contract) plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients.

Specific Responsibilities

Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and email

Billing prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits

Creating patient files in pharmacy software

Managing site calendars, appointment changes, dispensing, and shipping schedules

Accurately dispensing medications to ensure arrival at the appropriate destination on time

Conducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a Pharmacist

Adherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirements

Inventory management and reconciliation

Effective communication with both external and internal contacts

Developing and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payers

Accurate data entry into various systems

Liaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage review

Understanding, and resolving third-party billing issues for high-dollar value products

Thoroughly and accurately completing paperwork regarding the processing of materials

Other duties as assigned.

Key Requirements

Knowledge

Knowledge of third-party insurance plans, and pharmacy software

Proficiency in Windows environment and MS Office

Secondary School Diploma

Skills

Exceptional organizational and multitasking abilities

Technical skills for successful medication dispensing

Effective communication skills

Ability to work under pressure and meet tight deadlines

Customer service, Teamwork

Understanding unique medications and patient needs

Problem solving

Interpersonal skills

Patient advocacy, decision making

Collaboration

Abilities

Quick learner in fast-paced environment

Problem-solving and team player

Self-starting and independent work style

Experience

1-3 years of retail pharmacy experience

What you gain in the role

Knowledge : Diverse billing knowledge within specialty pharmacy setting

Skills and Abilities : Multitasking, organizational skills, specialty pharmacy specific software

Experiences : working with various cross functional teams

Our Base Pay Range for this position

$45,000 - $75,000

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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