Remote-Operations Coordinator (Full-time) (Anywhere in Canada)

Remote Operations Coordinator (Full-time) – Anywhere in Canada

ClaimsPro LP

Reporting to the Business Analyst Team Lead, the Operations Coordinator will be part of the National Operations team, working with a team of Business Analysts. Duties will include managing the client information work order system, including policy library administration, updating guidelines, and code creation. This position will create corporate templates and troubleshoot overall issues. Additionally, the Operations Coordinator will be a key resource to national operations initiatives and play a supportive role in acquisition integration projects.

We have an existing opportunity to add an Operations Coordinator to our team!

Competitive Pay – $48,000 – $58,000 CAD annual.

Job Responsibilities

• Manage and complete Client Information work orders
• Code creation and administration (ex. client, bordereaux, broker, and care of codes)
• Guideline creation and administration
• Administration of the Policy Library
• Client access administration
• Template creation and maintenance
• Project based support
• Dedicated resource to national operations initiatives
• Client code reconciliation for acquisition
• General support on acquisition integration projects
• General duties as required

Qualifications And Experience

Competencies

Environment / Working Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

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