About the Position :
This is a regular part-time support staff Bargaining Unit position reporting to the Manager, Digital Transformation Lab, working 15 hours per week at an hourly rate of $28.60
The successful candidate will perform a variety of technical tasks in the maintenance, operation and demonstration of the College's systems, facilities and equipment.
Specific Accountabilities :
Provides technical support in maintaining and operating systems and equipment (Moodle LMS platforms using PHP, NodeJS, MySQL, and AWS) :
- Demonstrates correct techniques for the use of systems, materials and equipment
- Sets up and performs a wide range of experiments including Moodle plugins for authentication, course tracking, API integrations, and system data synchronization
Maintains system and equipment records and undertakes trouble shooting and repair work :
Maintain automated NodeJS services that will reduce user registration and course enrolment from weeks to same-day processingOptimizes bilingual course structures (English / French) and provide a user experience for learners and staffCheck student activityStreamlines micro-certificate delivery workflows through automation and process refinement :
Maintains long-term care user authentication and course enrollment processesMaintaining and supporting course setup / design, system updates (plugins, themes, security), data reporting, and integration with LTC backendMonitor Moodle performance, troubleshoot issues, and implement solutionsOffer technical support and troubleshooting assistance to users, addressing inquiries and resolving issues promptlyMaintain user documentation, tutorials, and guides for Moodle functionalitiesQualifications :
Required skills normally acquired through attainment of a two year Community College diploma, or equivalent level of educationJob duties require the ability to organize simple statistical information and to understand the elementary principles of a science or a professional discipline2 years practical experience2 years of experience with long-term care domain