Service Administrator

Job Description

Job Description

Salary :

Service Administrator Fire Protection

Full-Time | MondayFriday | 8 : 00 am 4 : 30 pm

We are a long-standing and trusted fire protection company seeking a highly organized and detail-driven Service Administratorto support our expanding fire protection service team. While the primary focus of this role is on fire protection scheduling, documentation, and customer coordination, you may also provide occasional administrative support for security service requests.

As a key member of our service department, you will help ensure timely inspections, service calls, and maintenance for fire extinguishers, sprinklers, alarms, emergency lighting, suppression systems, backflows, hydrants and related fire protection equipment. You will work closely with field technicians, customers, and the office administration team to keep service operations running smoothly.

Fire Protection Administration (Primary Focus)

• Schedule fire protection inspections, maintenance visits, and service calls
• Review technician service reports and generate estimates for deficiencies
• Create work orders and maintain accurate scheduling in INFOtrac (or similar)
• Prepare required paperwork, reports, and documentation for service appointments
• Track outstanding deficiencies and coordinate
• Service Administrator Fire Protectionfollow-up service
• Communicate with customers regarding appointments, estimates, and service updates

Security Administration (Secondary Support)

Qualifications

fire protection administration, dispatch, or scheduling is a strong asset

What We Offer

Who Thrives Here

A dependable, proactive individual who enjoys keeping operations organized, supporting technicians, and delivering excellent customer service. If you have fire protection scheduling experience or are eager to grow in this specialized field we want to hear from you.