Talent.com
Guest Experience Leader
Guest Experience LeaderMcDonald's • Montreal, Quebec, Canada
Guest Experience Leader

Guest Experience Leader

McDonald's • Montreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Guest Experience Leader

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is :

  • Access to education and skills development opportunities that take you further
  • A total rewards package that includes discounts, incentives, and recognition perks
  • Flexible schedule that suits your needs
  • A safe, respectful and inclusive workplace
  • Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail :

  • Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
  • Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
  • Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
  • Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
  • Making McDonald's about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.
  • Your vibe and experience

    While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.

    You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone's day. It's genuine, and it's at your core. You're a people person through and through. Making someone's day better, makes your day better.

    About us

    In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

    McDonald's Canada is committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

    Create a job alert for this search

    Leader Guest Experience • Montreal, Quebec, Canada

    Similar jobs
    Product Owner - Customer Experience

    Product Owner - Customer Experience

    Reitmans (Canada) Ltée / Ltd • Montreal, QC, Canada
    Full-time +1
    At RCL - Reitmans Canada Limited, every moment of every day revolves around our customers and our love of fashion.We believe fashion empowers our customers to put their best foot forward when it ma...Show more
    Last updated: 5 days ago • Promoted
    Performance Specialist, Fixed Operations - Saint Laurent

    Performance Specialist, Fixed Operations - Saint Laurent

    freelance.ca • Saint-Laurent, Canada
    Full-time
    Are you someone who thrives in dealership environments, builds strong relationships, and takes pride in elevating operational performance? Do you enjoy solving problems, coaching others, and making...Show more
    Last updated: 30+ days ago • Promoted
    Associé des ventes - Les Galeries D Anjou (permanent)

    Associé des ventes - Les Galeries D Anjou (permanent)

    The Children's Place canada • Anjou, CA
    Permanent
    The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment.It is therefore the pol...Show more
    Last updated: 5 days ago • Promoted
    Gérant •e de l’exposition & des opérations

    Gérant •e de l’exposition & des opérations

    La Fabuleuse Exposition • Montréal, CA
    Full-time
    GÉRANT DE L’EXPOSITION & DES OPÉRATIONS.Centre-ville de Montréal – Centre Eaton.Notre entreprise, spécialisée dans l’idéation et la création de décors événementiels sur mesure, est à la recherche d...Show more
    Last updated: 10 days ago • Promoted
    Executive Ops Leader for Growth & Excellence

    Executive Ops Leader for Growth & Excellence

    Flygreen • Montreal, Montreal (administrative region), Canada
    Full-time
    Une entreprise de courtage de jets privés recherche un(e) Directeur(trice) des Opérations dynamique pour optimiser et développer ses opérations. Le candidat idéal aura plus de 5 ans d'expérience en ...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager, Mobile Experience (Remote)

    Product Manager, Mobile Experience (Remote)

    Rivalry • Montreal, QC, Canada
    Remote
    Full-time
    Rivalry is focused on building the most engaging next gen sports betting and entertainment brand globally and we’re looking for a solid Product Manager to join us on our next phase of growth....Show more
    Last updated: 30+ days ago • Promoted
    Senior Project & Process Improvement Leader

    Senior Project & Process Improvement Leader

    Air Canada • Dorval H0S, QC, Canada
    Full-time
    A leading North American airline is seeking a Partner, Projects and Process Improvement to drive cross-functional initiatives and enhance operational effectiveness. The role requires a Bachelor’s de...Show more
    Last updated: 4 days ago • Promoted
    Part-Time Focus Group Participant - No Experience Required

    Part-Time Focus Group Participant - No Experience Required

    ApexFocusGroup • Chateauguay
    Full-time +1
    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show more
    Last updated: 30+ days ago • Promoted
    Head of Growth & User Acquisition

    Head of Growth & User Acquisition

    RVezy • Ahuntsic North, ca
    Full-time
    A leading travel experience company in Ottawa is seeking a Head of User Acquisition to own and scale user growth strategies. This senior role involves partnering with the CEO, guiding both paid and ...Show more
    Last updated: 2 days ago • Promoted
    Chef.fe d’équipe - Expedition | Team Lead - Expedition

    Chef.fe d’équipe - Expedition | Team Lead - Expedition

    Altitude Sports • Ville Saint-Laurent, QC, ca
    Full-time
    Quick Apply
    Altitude Sports est un détaillant en ligne basé à Montréal, à l’intersection de la mode et du plein air.Fondée en 1984, l’entreprise offre des conseils d’experts sur l’équipement haut de gamme et l...Show more
    Last updated: 30+ days ago
    Director, Digital Experience & E-Commerce

    Director, Digital Experience & E-Commerce

    Cozey • Mont-Royal, Quebec, Canada, H4P 1M7
    Full-time
    At Cozey, we're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving life...Show more
    Last updated: 12 days ago
    Retail Assistant Store Manager- Galeries D'Anjou

    Retail Assistant Store Manager- Galeries D'Anjou

    Lovisa • Montréal, Québec, CA
    Full-time
    Quick Apply
    It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. You will be the Lovisa ambassado...Show more
    Last updated: 30+ days ago
    Principal User Experience Designer, AEC Data (Canada)

    Principal User Experience Designer, AEC Data (Canada)

    Autodesk • Montreal, Montreal (administrative region), Canada
    Full-time
    Principal User Experience Designer, AEC Data (Canada).Location : Montreal, Quebec, Canada.Do you pride yourself in crafting visionary user experiences for intricate data workflows? Are you obsessed ...Show more
    Last updated: 30+ days ago • Promoted
    Mid-Senior Hospitality Professionals

    Mid-Senior Hospitality Professionals

    Hire Resolve.com • Montreal, QC, CA
    Full-time
    Quick Apply
    Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals.This is a multi-role hiring campaign spanning several functions within the sector, including hote...Show more
    Last updated: 28 days ago
    Lead, Loyalty Program

    Lead, Loyalty Program

    Psycho Bunny Inc. • Montreal, QC, Canada
    Full-time
    Lead, Loyalty Program - Ville St.Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, a...Show more
    Last updated: 30+ days ago • Promoted
    Aerie - Sales Leader (Full-Time)

    Aerie - Sales Leader (Full-Time)

    American Eagle Outfitters • Laval, CA
    Full-time
    YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily oper...Show more
    Last updated: 5 days ago • Promoted
    Customer Experience Associate / Associé(e) Expérience Client

    Customer Experience Associate / Associé(e) Expérience Client

    Kitco Metals Inc. • Montréal, Québec, Canada
    Full-time
    Quick Apply
    The selected candidate will work a full-time schedule of 37.Monday to Thursday and 9 : 00 am-5 : 00 pm on Friday.Training hours are from 8 : 30 a. We have 4 openings for 1 yr contract.As a Customer Experi...Show more
    Last updated: 12 days ago
    Responsable de l'Équipe Événements Techniques / Technical Events Team Lead

    Responsable de l'Équipe Événements Techniques / Technical Events Team Lead

    Genetec • Montreal, QC, CA
    Full-time
    Quick Apply
    Le chef d'équipe d'ingénierie des événements techniques occupe un poste de direction au sein de l'équipe d'ingénierie des événements techniques. Il contribue à la réussite globale, à l'efficacité op...Show more
    Last updated: 30+ days ago