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Manager – IT Infrastructure - Bilingual (English and French)

Manager – IT Infrastructure - Bilingual (English and French)

Manager – ITOttawa, Ontario, Canada
6 days ago
Job type
  • Full-time
Job description

Role : Manager – IT Infrastructure - Bilingual (English and French)

Location : Suite 1000, Ottawa, Ontario K2P 1L4

Duration : Fulltime

Job Details :

  • Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management including

Windows 10, Windows 11, Group Policies, Security Compliance, Intune, SCCM / Microsoft Defender

  • Experience with IT Support calls tracking and documentation
  • Strong business communication skills and attention to detail, with emphasis on delivery timelines and expectation management
  • Ability to handle and resolving IT issues remotely and direct client facing
  • Experience in a start-up organization / project where end to end IT Scoping & implementation was executed (Infrastructure, custom developed application as well as packaged)
  • Ability to assess and handle Inventory management
  • Documentation skills including managing Standard Operating Procedures, Service Improvement measures.
  • Experience in handling multiple IT Projects and IT Set ups
  • Experience of working across multiple time zones and supporting multiple geographies will be advantageous