Lead Consultant (Hybrid)

Salary Range : $130,000.00 To $170,000.00 Annually

Who We Are

Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation—empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.

At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values :

Deliver Excellence, Put People First, Do the Right Thing , and

Be Humble . Recognized as a Great Place to Work®, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.

The

Lead Consultant

is responsible for leading the client relationship and working with members of the Consulting Team to provide client support on various projects. The incumbent is the lead consultant on engagements of all sizes and is accountable to ensure project objectives are achieved and consistent with organizational service standards. The lead consultant's primary role is the day-to-day management of client projects supervising the work of the Senior and Associate Consultants, as well as the Analyst and other staff assigned to that client. The Lead Consultant is the project leader and the primary technical subject matter expert.

What You’ll be Doing

Develop and maintain relationships with several clients to satisfy clients’ needs, reengineer processes and provide solutions and act as the main point of contact within Util-Assist.

Prepare, lead and validate outcomes of requirements gathering workshops with clients.

Design and document solutions for client engagements in and leverage team capabilities when required.

Oversee and direct the activities of the team and ensure that client deliverables are achieved

Lead project kick off meetings and establish project governance and reporting.

Collaborate with the Project Manager and provide assistance and oversight in managing resources, delegating responsibility, and proactively addressing project problems.

Proactively identify and anticipate problems, risks, and issues that require escalation, and identify new opportunities to ensure project success using root cause analysis.

Develop, present, and lead project discussions at Steering Committee and / or Executive level meetings.

Manage project metrics including data gathering, reporting, trend analysis and key metrics at an executive-level capability.

Manage 3rd party vendors assigned to project deliverables.

Communicate with C-Suite level utility or vendor personnel regarding project requirements and status.

Assist in managing internal and external project financial and time tracking responsibilities including budgeting, invoice payment, 3rd party vendor contributions, and status reporting by resource types.

Lead internal and external meetings and follow through on assigned action items by motivating and guiding team members and vendors through impediments and conflicts.

What You\'ll Bring

Expert verbal, written, and presentation communication skills

Strong leadership, facilitation, and stakeholder relationship-building skills

Effective problem-solving, decision-making, and critical-thinking abilities

Ability to coach, mentor, and train team members

Ability to navigate competing priorities, manage multiple initiatives, and support stakeholders in risk-related discussions

What Skills Do You Need

Undergraduate degree / diploma in Computer / Data Science, Business Administration, Engineering or a related technical field

8+ years’ experience leading large scale, complex advanced metering initiatives, preferably in a professional service consultant organization

Expert knowledge of consulting standard practices and procedures

Advanced knowledge of the utility industry, terminology, workflow and operations

Advanced knowledge and the ability to lead all areas of an implementation life cycle (procurements, contracting, deployment, system integrations)

Demonstrated knowledge of meter-to-cash processes; and multiple vendor products for the primary Utility system components that UA consult on (i.e. AMI HES, CIS, MDM, ADMS, etc.); as well as expert knowledge on how the various combinations of these products impact process, solution design and inform the OCM effort. Knowledge is backed by 3-5 years of experience in project work.

Advanced ability to simplify and document business requirements, processes, and standard operating procedures for core AMI systems

Expert-level understanding of utility operations, including Meter-to-Cash (M2C), AMI systems, and key utility IT principles such as lifecycle planning, estimating, and architecture

Strong knowledge of project management and change management best practices, including scoping, project metrics, and creation of change requests

Expert ability to develop contracts, Statements of Work (SOWs), and senior-level executive presentation content

Why You’ll Love Working at Util-Assist

At Util-Assist, we believe work should empower you—not overwhelm you. Here’s what makes us a great place to grow your career :

Work-Life Balance : Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.

Summer Hours Program : Flex your schedule to enjoy extra days off from June to August

Upfront Vacation & Birthday Day Off : Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off

Award-Winning Culture : Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.

Comprehensive Wellness Support : Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, a Health Care Spending Account, and recognition as one of the Best Places to Work for Mental Wellness in 2025

Career Growth : Thrive in a fast-growing company where your ambitions are supported and your development matters.

Innovative Environment : Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.

Competitive Compensation : Receive a pay package that recognizes your expertise and contributions.

Comprehensive Benefits : Access generous health and dental coverage with low premiums, and RRSP matching to support your long-term goals.

Parental Leave Top-Up : Growing your family? We provide enhanced support through our parental leave top-up program.

Perks & Discounts : Take advantage of exclusive offers on fitness memberships, mobile / data plans, and vehicle purchases.

To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.

We understand that great talent comes in many forms—even if you don’t meet every requirement listed, we encourage you to apply if you’re excited about the role and eager to learn and grow in a dynamic environment.

Util-Assist is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals and provide accommodations during the recruitment process upon request. To request accommodation, please contact us at hr@util-assist.com. All accommodation requests will be handled confidentially.

Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.S. Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.

We thank all applicants for their interest in Util-Assist; however, only those selected for an interview will be contacted.

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