Senior Analyst, Process Improvement

Your Moneris Career - The Opportunity

Working closely with stakeholders across Sales, Product, & Operations, you will help enable the successful execution of UEAT Phase 3 migration and ensuring merchant onboarding readiness. You will evaluate system performance and lead the design of sustainable process improvements through data analysis and cross-functional collaboration, with a focus on driving revenue, productivity, and cost efficiency.

Location : You will be based in our Toronto or Montreal office, balancing in-office collaboration with remote flexibility.

Reporting Relationship : You will report to the Director - Product, Sales & Operations Platforms.

Your Moneris Career - What you'll do

• Lead process readiness and gap analysis to support UEAT Phase 3 migration.
• Drive operational efficiency and reduce manual effort in merchant onboarding.
• Translate business needs into scalable process improvements.
• Support documentation and training for new workflows and tools to ensure smooth adoption and operational continuity.
• Implement and lead reporting improvements from frontline teams to leadership, contributing to the continuous improvement plan.
• Collaborate with Sales, Product and Operations teams to gather input, align departmental needs, and ensure proposed solutions are optimal and do not disrupt parallel processes.
• Develop a quality assurance culture across departments to ensure problem resolution is sustainable.

Your Moneris Career - What you bring

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com / careers

Note : We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

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