Technology Solutions Expert

At SMS Equipment , our Technology Solutions Experts are responsible for all aspects of SMS's machine control systems, primarily the industry-leading integrated line of grade control construction equipment (Intelligent Machine Control) as well as aftermarket add on products.

We are looking for a candidate who is an experienced specialist with a high troubleshooting skill set. This position is located in Surrey, BC or the Lower Mainland.

The salary range for this position is $95,000 - $105,000 and is eligible for the incentive program.

Responsibilities include but are not limited to :

Geomatic / Machine Control. Assist our internal and external customers with calibrating system controls, ensuring machine precision, maximizing the benefits of the system.

Understand the creation of computer-aided drafting systems, geographical informational systems, and global positioning systems.

Deliver technical presentations and demonstrations of machine control capabilities to customers and other stakeholders as required.

Promote machine control solutions to our internal and external customers and highlight product features, efficiencies, and advantages, using data collected, interpreted and presented.

Technical Support. Investigate and trouble shoot machine control system errors and failures as they occur. Provide technical service advice and information to customers, technicians, and O.

E.M. representatives. Provide product training to customers, staff, and other stakeholders. Develop training courses as required.

Operations Support. Act as key liaison between SMS's branches, customers, and suppliers in areas of technical resolution that cannot be resolved at a branch level.

Provide feedback regarding potential product improvements, marketing, training, and support personnel.

Travel . Responsible for a region where you will serve all machines related to Smart Construction within that geography therefore travel will be required.

Qualifications :

The successful candidate will possess a Degree or Diploma in Geomatics Technology, Computerized Land Surveying or Geographical Information Systems.

Experience as a field Heavy Equipment Technician working with smart equipment will also be considered. Other requirements include :

• Experience with GPS machine control systems or equipment, such as Topcon, Trimble, or Leica.
• Experience in an equipment dealership or a construction company is preferred.
• 10 years experience in a related industry working with smart equipment.
• Thorough understanding of Total Stations and GPS machine control.
• 3D GNSS construction experience.
• Self-disciplined and highly organized.
• Solutions thinker with the ability to work independently and collaboratively.
• Exceptional problem -solving skills with the ability to work under pressure in time sensitive situations.
• Strong influencing skills to encourage customers to adopt best practices and procedures.
• Excellent communication skills - both written and verbal.
• Valid Class 5 / G drivers license.

As part of our recruitment process you may be required to complete the following :

• Reference Check
• Drug & Alcohol Check
• Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service.

A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.