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Outbound Logistics Process Specialist
Outbound Logistics Process SpecialistPowerCo • St. Thomas, ON, CA
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Outbound Logistics Process Specialist

Outbound Logistics Process Specialist

PowerCo • St. Thomas, ON, CA
10 days ago
Job type
  • Full-time
Job description

We are proud to announce the launch of Volkswagen Group’s largest cell factory, PowerCo, in St. Thomas. This is more than just a job – it’s a unique opportunity to shape the future of sustainable energy. Join us as we ramp up operations and help build a world‑class company.

At PowerCo, we believe in fostering an environment where ambition meets collaboration, and where flexibility and creativity thrive. You'll be part of a diverse, talented team that is shaping the future of battery production. You’ll have the chance to advance your career while working alongside passionate colleagues who share a vision of making a lasting impact on the world.

Your Role And Key Responsibilities

  • The Outbound Logistics Process Specialist is responsible for coordinating all activities related to the planning and control of outbound shipments of finished battery cells.
  • In the ramp‑up phase, this role defines, aligns, adopts and implements outbound logistics standard processes, including defining IT software requirements.
  • In the series phase, the Specialist ensures that shipment schedules are met by monitoring finished goods inventory and aligning with dispatch timelines.
  • The Specialist manages all logistics‑related claims, including investigating complaints, processing claims, and arranging replacement deliveries as needed.
  • Conducts complaint analyses, identifies root causes, and collaborates with cross‑functional teams to define and implement corrective and preventive measures that enhance overall logistics performance.
  • Participates in a flex‑hybrid work structure, working remotely and on‑site at St. Thomas.

What You Bring To The Team

  • Implement and localize PowerCo standard logistics processes and information flows with a focus on outbound / customer logistics for the St. Thomas facility.
  • Define local adaptations to outbound / customer logistics processes based on standards and concepts from PowerCo SE in Germany, continually improving efficiency and ensuring scalability.
  • Define regional guidelines for all partners in the distribution chain for a standardized process for customer service and align with PowerCo headquarters.
  • Align processes with North American and overseas customers regarding orders, shipments, documentation, packaging, labeling, transportation, and claims management.
  • Plan, define, and implement import and export processes for PowerCo Canada in alignment with internal departments, external service providers, and Canadian customs regulations.
  • Serve as SAP key user for customer / outbound processes (S / 4HANA, SD, YM, PP, MM), including user requirement gathering, UAT coordination, first‑level support, training, and process improvement.
  • Control dispatch activities according to the dispatch schedule and secure operational carrier capacity.
  • Monitor and manage finished goods inventory to ensure timely order fulfillment and collaborate with production steering and other departments to adhere to the dispatch plan.
  • Receive, investigate, and process logistics‑related customer complaints and coordinate material returns, transport arrangements, and inventory adjustments.
  • What Makes You Stand Out

  • Post‑secondary diploma or degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Equivalent combination of education and relevant experience will be considered.
  • 3‑5 years of experience in a similar role.
  • Certified Supply Chain Professional (CSCP, APICS / ASCM) or equivalent.
  • Certified in Logistics, Transportation and Distribution (PLog, CLTD, APICS / ASCM) or equivalent.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and presentation preparation.
  • Strong communication skills, both written and verbal.
  • Continuous improvement mindset with the ability to identify and implement process enhancements.
  • Understanding of container management and returnable packaging processes is an asset.
  • Prior experience in the automotive industry (Tier 1 or Tier 2 supplier) or other high‑volume, quality‑critical manufacturing environments.
  • Proven background in working with ERP systems, preferably SAP (SD, PP, MM modules).
  • Experience with international shipping, customs documentation, and export compliance is an asset.
  • Demonstrated success in process flow optimization, continuous improvement projects, or Lean / Six Sigma initiatives.
  • Strong understanding of shipping and transportation processes, including carrier management and freight claims.
  • What To Look Forward To

  • Attractive remuneration : expected compensation range $78,260 – $117,380 CAD, including base pay and short‑term incentive.
  • Competitive benefits program with flexible selections to meet your coverage needs.
  • Pension and retirement savings : contribution to a Registered Pension Plan and matching to a retirement savings plan.
  • Employee Assistance Plan supporting mental health, physical wellness, and overall wellbeing.
  • Competitive paid time off; no vacation required from December 24 to December 31.
  • Opportunities for development and relocation support.
  • Participation in company events that give back to the community.
  • We are committed to fair and equitable compensation practices. Our compensation is determined based on a combination of factors including but not limited to relevant years of experience, education, and alignment with the responsibilities and qualifications outlined in this job description.

    This posting is for a currently vacant role.

    PowerCo Canada Inc. is committed to providing accommodations for people with disabilities, including during the application process. If you require an accommodation because of a disability, we will work with you to determine a reasonable accommodation.

    All qualified applications will be considered for employment regardless of age, race, religion, gender (identity), sexual orientation, national origin or disability.

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    Outbound Specialist • St. Thomas, ON, CA

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