CaseworkerThe Salvation Army International • Regina, Division No. 6, CA
No longer accepting applications
Caseworker
The Salvation Army International • Regina, Division No. 6, CA
10 days ago
Job type
- Full-time
Job descriptionWho We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description : Position Purpose summary : The Caseworker – Waterston Centre provides supervision and support for residents as required by The Salvation Army and funding contract policies and procedures. The Caseworker is part of the Case Management Team for Waterston Ministries and reports to the Case Management Supervisor. Accountabilities : Casework Accountabilities and Client Support : Provide case management services for the residents of Waterston Centre, this includes Emergency Shelter, Men’s Residence and Supportive Residential Program (SRP) Reviews all resident applications, oversees referrals from Ministry of Social Services and other agencies Completes pre-admission house tours and provides information to potential residents and their workers, provides handbook, basic tour of main living areas Completes discharge processes when residents are discharged from the program, ensures resident’s belongings are packed, Builds and maintains a therapeutic milieu with workers and residents Ensures the physical and psychological needs of residents are being met through programming, individual counselling, etc. May chair monthly (or as needed) planning meetings for residents and workers Maintains regular contact with Supports resident appointments (medical, counselling, etc.) Provides statistical and evaluative information to management and funders To support and encourage residents of the program in their transition To support the efforts made to meet the residents’ spiritual needs and cultural practice Case Management : Handle all incoming residential clients. Review program packages and meet and interview potential clients / residents, in consultation with the Resident Services Director where required. Provides safe storage, distribution and recording of prescribed medication for clients / residents of the assigned programs. Monitor the environment and clients / residents to ensure safety and security; completes regular client / resident status checks and room searches as required. Ensures that all required documentation of searches / checks is completed as required. Develop and implement case management of assigned clients / residents; assists clients / residents in establishing goals, monitoring progress, and prepares discharge plan. Accompanies residents in the community when necessary and monitors behavior. Review all resident intakes, discharges, and restrictions. Assist the Case Management Supervisor in developing and coordinating the delivery of designated programs as required, Intervene in crisis situations, provide emotional support and advocacy as required. Provide program related orientation to newly hired staff, volunteers, and students. Provide back-up support to Residential Workers and their functions as required. Respond to day to day “urgent” needs of clients. Perform other position related duties as assigned. Communication and Reporting : Establish, compile, and maintain proper records and files as required for each assigned program, writes progress and in-depth reports and provides information on the outcomes of the programs and the progress of each client / resident. Maintain and update all appropriate documentation and reports (including in-out and incident logbooks) related to clients / residents Maintain statistical information relevant to the evaluation of service provisions and provide direct supervisor with other relevant data as required by the funder and The Salvation Army. Prepare monthly outcome, statistical and measures reports in an accurate and timely manner. Community Networking and Partnerships : Under the direction of the Resident Services Director and Case Management Supervisor, work with the partners to build relationships that will support the residents and program Assists clients / residents by providing support, networking, and other direct services. Attend and facilitate case conferences with the case management team. Other Duties : Responsible to work safely and report all unsafe or unhealthy working conditions to the Health and Safety Committee. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Participate in regular supervision and performance reviews / evaluations as required.This position description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the incumbent. CRITICAL RELATIONSHIP MANAGEMENT : Governance Boards and Councils : Internal : Case Management Team Leadership Team Inter-Disciplinary Team Residents Staff External : Ministry of Social Services Regina Mental Health Clinic, Probation, Parole, Regina Police Services and other agencies Landlords and other housing providers Community Health organizations, Doctors, Pharmacies Community partners and other community resource groups MANAGERIAL / Technical Leadership RESPONSIBILITY This position reports directly to the Case Management Supervisor WORKING CONDITIONS : Weekend and evening work may be required. This position will have On-Call responsibilities for client crisis management The incumbent’s work environment is typically in an office or work site within residential settings. The incumbent will work under the following disagreeable conditions : + Exposure to dirt, bodily fluids, bodily waste + Exposure to drugs and alcohol + Noise + Dealing with angry and abusive people + Verbal abuse + Odors The incumbent may be exposed to the risk of moderate injury or illness due to : + Physical attacks by others (i.e. being attacked by a client / resident) + Exposure to infectious diseases + Exposure to toxic chemicals + Sharp Objects (i.e. needle sticks) + Other dangerous situations The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. education and experience Qualifications : Education, Qualifications and Certifications : Completion of a formal post-secondary / college program of two academic years in Social Services, Human Services, or any other relevant fields Certification in Mental Health & Addictions would be an asset A different combination of education and experience might be considered Experience and Skilled Knowledge Requirements Must have a minimum of two (2) years’ experience in related field, including frontline casework experience in a social service environment, functional supervision and working with marginalized clientele. Knowledge of issues facing persons experiencing housing crisis, various social issues pertaining to homelessness and its impact on the families served. Knowledge and sound understanding of the Mental Health and Addictions support systems available to individuals in the region. Solid background of how to work with people from diverse backgrounds and enjoy assisting
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Caseworker • Regina, Division No. 6, CA
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