network support technician
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
- or equivalent experience
Work setting
- Relocation costs not covered by employer
- Willing to relocate
- Telecommunications industry
Tasks
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Research and apply meta-data to Websites and register Websites with search engines
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
- Supervise technical staff
Supervision
- 1 to 2 people
- 3-4 people
Computer and technology knowledge
- Internet
- Desktop applications
- Communication software
- Web service design
- MS Office
- MS Windows
Security and safety
Basic security clearance
Transportation / travel information
- Willing to travel
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Own tools / equipment
Internet access
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...
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network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services t...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services t...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services t...
network support technician
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of comp...