Shelter Shift Supervisor (Casual, on-call)

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Shelter Shift Supervisor (Casual on-call)

POSITION OBJECTIVE :

The casual on-call Shift Supervisor supports the Shelter Program at First United by providing direct service and supervision to staff shelter residents and community members helping them understand and adhere to shelter and organizational policies and protocols encourage a healthy work culture guided by our mission and values and ensuring effective operations of the shelter program.

DUTIES AND RESPONSIBILITIES :

• Maintain a safe supportive environment within the shelter and problem solving for the fostering of effective team relationships.
• Provide leadership while participating in and overseeing the regular activities of the shelter. Take responsibility for all decisions including when to contact emergency services or to escalate an issue to management. Taking an active role in defusing and de-escalating aggressive situations ensuring organizational policies best practices and safety procedures are following including proper incident reporting maintain the cleanliness and safety of the space and coordinating necessary services for repairs and cleaning.
• Monitor facility to maintain safety of clients and shelter space.
• Assist clients with shelter routines.
• Support clients in following all shelter procedures.
• Help clients work through conflict with others living in the shelter.
• Keep shelter clean restock supplies and ensure that bed checks and wake up calls are being done.
• Communicate observations and interactions with clients to shelter manager and shelter management through documentation in shift reports and reports.
• Ensure confidentiality and professional language are practiced at all times.
• Assist with shelter meals as required following all food safety guidelines.
• Intervene in incidents in the shelter using appropriate techniques and safety procedures.
• Complete documentation as needed for client reporting and incident reporting.
• Basic maintenance organization & cleaning of facilities.
• Treat clients in a culturally sensitive manner.
• Assist with scheduling / shift coverage.
• Participate in Departmental staff meetings and relevant trainings as required.
• Adhere to agency policy procedures and practices including Occupational Health and Safety.
• Direct staff when emergency protocols required (critical incidents overdoses medical emergencies etc.).
• Complete all duties as assigned. Other duties as required.

SCOPE OF RESPONSIBILITY :

Supervisory / Management responsibility

Supervision of shelter resource workers shelter residents and community members.

QUALIFICATIONS :

EDUCATION :

Required Skills :

WORKING CONDITIONS : Work Location

Physical Requirements

Work conditions

Hours of Work

Hazards

Other

The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties and stills required of personnel so classified.

We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code including sex sexual orientation gender identity or expression racialization disability political belief religion marital or family status age and / or status as a First Nation Metis Inuit or Indigenous person.

JOB CLASSIFICATION & WAGES :

Bargaining Unit

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Required Experience :

Manager

Key Skills

Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex

Employment Type : Part-Time

Experience : years

Vacancy : 1