Multi-Site Porter (Hybrid Concierge & Facilities Support)

Role Summary

The Multi-Site Porter plays a key role in delivering a high-quality workplace experience by providing proactive hands-on support across client facilities. This role blends concierge-style service with porter and light facility support ensuring common areas meeting spaces and amenities are clean safe functional and ready for use at all times.

The successful candidate will be service-oriented detail-focused and comfortable working independently in a dynamic corporate environment. This role is highly visible and interacts regularly with tenants visitors and client leadership.

Key Responsibilities

Tenant Support

• Support meeting and event setups including furniture arrangement and room readiness
• Assist with executive and leadership meeting preparation
• Coordinate and communicate service requests to appropriate personnel
• Provide timely updates and escalate issues as required

Porter & Facility Support

• Perform proactive rounds of lobbies washrooms kitchens and common areas
• Restock consumables (paper products soap sanitizer coffee supplies etc.)
• Respond quickly to spills cleanliness issues and urgent requests
• Support waste recycling and general upkeep
• Assist with internal moves deliveries and basic logistics

Light Handyperson Support (Asset)

• Perform minor repairs and adjustments such as:
  • Replacing light bulbs
  • Tightening hardware
  • Hanging signage
  • Resetting furniture or fixtures
• Identify maintenance issues and escalate when work is beyond scope

Safety & Quality

• Follow all safety procedures and use PPE as required
• Identify and report hazards
• Maintain cleanliness presentation and service standards
• Complete daily checklists and documentation

Skills & Attributes

Required

• Strong customer service and communication skills
• Proactive mindset with attention to detail
• Ability to work independently and manage competing priorities
• Comfortable in a physically active role (walking light lifting room setups)
• Professional calm and approachable demeanor

Assets

• Previous experience in hospitality concierge facilities or corporate support
• Day porter or building attendant experience
• Conference services or event setup experience
• Light handyperson or general maintenance experience
• Familiarity with corporate office environments

Qualifications :

Experience & Qualifications

• 13 years of experience in a customer-facing or facility support role preferred
• High school diploma or equivalent
• Basic computer skills (email Teams ticketing systems)

Additional Information :

Why This Role Matters

This role is critical to ensuring a proactive high-touch service experience and supporting a broader Integrated Facilities Management (IFM) program. The IFM Concierge / Porter helps reduce reactive issues supports tenant satisfaction and contributes to a safe efficient workplace.

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND2

Remote Work :

No

Employment Type :

Full-time

Key Skills
Restaurant Experience,Porter Experience,Customer Service,Buffing,Dealership Experience,Cleaning Experience,Detailing,Manual Transmission Experience,Maintenance,Custodial Experience,Power Tools,Commercial Cleaning
Experience: years
Vacancy: 1