Production Coordinator
Reports To : Production Manager
Position Overview
The Production Coordinator supports the day-to-day planning organization and administrative functions of the production department. Acting as a key link between the production floor operations and sales teams this role ensures that orders are accurately processed scheduled tracked and communicated across departments.
This is a collaborative team-based position working alongside operators and other production staff to help keep workflows running smoothly on time and in alignment with quality and delivery targets.
Key Responsibilities
1. Order Processing & Documentation
and validate production orders from the ERP system.
validated orders into the production scheduling and tracking tools and publish updates to the production dashboard / job list.
and distribute all required documentation including labels side sheets packaging instructions and packing lists.
and manage part numbers (generate part #s maintain libraries initiate ERP part creation).
shipment weights and dimensions to operations for logistics planning.
the integration of new ERP and automation tools to enhance operational efficiency.
2. Scheduling & Coordination
daily and weekly production scheduling in coordination with the Director of Production and operations leads.
lead times order status and logistical details with operations and sales teams.
and update the color match schedule including sample tracking approvals and status progression.
3. Samples & Custom Orders
sample requests approval forms and execution in collaboration with technical and design teams
custom sample production packaging and shipping to ensure on-time delivery and customer satisfaction.
4. Inventory & Reporting
stock status reports and monitor inventory levels for raw materials and finished goods.
organization sorting and positioning of inventory to maintain efficiency and visibility.
supplier orders track lead times and receive delivered shipments into inventory
5. Customer & Quality Support
up on customer claims coordinate with relevant departments to resolve issues and document actions taken.
clear communication with internal teams to ensure customer needs are met promptly and accurately.
Qualifications & Competencies
2 years of experience in production operations or administrative coordination role (manufacturing environment preferred).
Proficiency with ERP systems (Epicor experience an asset).
Strong organizational and multitasking skills with keen attention to detail.
Excellent written and verbal communication.
Strong competence with Microsoft Office Suite (Excel Outlook Word).
Collaborative hands-on team player with a proactive approach to problem-solving.
Strong team collaborator with ability to deliver results
Effective communicator
Diligent punctual and reliable
Ability to work independently and unsupervised
Ability to work under pressure with deadlines
Success Indicators / Key Outcomes
Orders are processed accurately and on schedule.
Production dashboard and schedules are consistently current.
Cross-departmental communication is clear and timely.
Inventory data and sample tracking remain organized and up to date.
Customer claims and special requests are handled promptly and professionally.
Other Pertinent Job Information :
Attendance is required full time at Inhaus Surfaces Production facility (in Richmond BC.)
Benefits :
Full Benefit package including dental care
Free On-site parking
Paid time off
Required Experience :
IC
Key Skills
Microsoft Office,Inventory Control,Organizational skills,Computer Skills,Microsoft Outlook,Microsoft Word,Microsoft Excel,Production Planning,Post Production,ERP Systems,Manufacturing,MRP
Employment Type : Full-Time
Experience : years
Vacancy : 1
Production Coordinator • Richmond, British Columbia, Canada