Sr. Cloud Services Analyst

The Position:

We are looking for a Sr. Cloud Services Analyst to join BrokerLink and work out of Alberta, Ontario or our Atlantic region on a Permanent FT basis.

The Sr. Cloud Services Analyst is responsible for the design, implementation, and management of cloud-based solutions that meet the needs of the organization. This role involves working closely with various departments to ensure that cloud services are aligned with business objectives and are optimized for performance, security, and cost-efficiency.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails:

Cloud Architecture and Design

• Develop and maintain cloud architecture and design documentation.
• Ensure that cloud solutions are scalable, secure, and cost-effective.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.

Implementation and Management

• Deploy and manage cloud infrastructure using industry best practices.
• Monitor cloud services to ensure optimal performance and availability.
• Implement automation and orchestration tools to streamline cloud operations.

Security and Compliance

• Ensure that cloud solutions comply with industry standards and regulations.
• Implement security measures to protect cloud-based data and applications.
• Conduct regular security assessments and audits.

Performance Optimization

• Monitor and analyze cloud service performance metrics.
• Identify and resolve performance bottlenecks.
• Implement cost-saving measures without compromising performance.

Collaboration and Support

• Work closely with IT and other departments to support cloud initiatives.
• Provide technical guidance and support to team members.
• Conduct training sessions to enhance cloud-related skills within the organization.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

Education

• Bachelor’s degree in computer science or information technology, or related field, or equivalent experience.

Experience

• Minimum 10 years of progressive experience in cloud-based infrastructure.
• Minimum 2 years of experience in a senior role.
• Extensive hands-on expertise with Microsoft Azure, M365, etc.
• Proficiency in cloud platforms such as AWS or Google Cloud.

Technical Skills

• Proficient in cloud security principles, including best practices and compliance standards.
• Experienced with Windows and Linux-based systems and environments.
• Skilled in data analytics platforms such as Databricks and Power BI.
• Hands-on expertise with Azure Lighthouse for multi-tenant management.
• Competent in Infrastructure as Code (IaC) using tools like Terraform and AWS CloudFormation.
• Knowledgeable in containerization technologies including Docker and Kubernetes.
• Familiar with DevOps methodologies and associated toolchains.

Soft Skills

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

Certifications (nice to have)

• Azure Solutions Architect Expert.
• Azure Administrator Associate.

Key Competencies

• Agile, innovative, responsive, can adapt quickly, and embrace continuous improvement through proactive problem-solving and ownership of outcomes.
• Able to effectively manage competing demands, rapidly shifting priorities, and high-pressure moments.
• Experience supporting operations with 5,000+ users, showcasing strong technical acumen and operational efficiency.
• Data-informed analytical problem-solving and decision-making.
• Strong communication and stakeholder engagement skills.

Working Conditions

• Occasional travel to branch sites.
• Hybrid/flexible work arrangements are available.
• Participation in on-call rotation for critical incident response.
• Dynamic and fast-paced environment with rapidly shifting priorities based on business needs and emerging opportunities.