Love tech and sales? Join our team as a Brand Associate! Share your passion for the latest devices while delivering exceptional customer experiences. Be part of an innovative retail environment where your expertise makes a difference!
POSITION REQUIREMENTS :
- Demonstrated selling experience in a service oriented retail setting. Preference towards the store’s products
- Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines. Demonstrated ability to promote product, influence customers and work with a team in a fast service environment
- Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services. Retain and apply product knowledge
DUTIES AND RESPONSIBILITIES :
Put the customer first at all timesProvide memorable, highly personalized customer service through needs analyses and product recommendations.Offer customers promotional products and servicesBe able to resolve customer service issues and escalate as requiredCreate and maintain good working relationships with fellow associatesMaintain store appearance with respect to visual merchandising, housekeeping and maintenance standardsEfficiently and accurately conduct customer transactions on our POSEfficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheldEfficiently and accurately complete any required process controls (paperwork, etc.)Follow company policies and procedures and maintain a safe working environmentProcess all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating ProceduresSuccessfully show consistent performance on quarterly selling observationPOSITION QUALIFICATIONS :
Passion for and knowledge of the Brand and product categoryAbility to work various shifts in a 7 / 365 team orientated environmentExcellent customer service skills and an ability to communicate effectively using the English languageStrong sense of personal prideSelf-starter able to prioritize and handle various tasks simultaneouslyCapable of working in a team environment and committed to driving sales resultsAbility to adapt to changing priorities and unexpected situationsAbility and willingness to accept and provide feedbackProficiency required in reading, writing, and mathematicsAbility to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirementsComputer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores, early morning, evening and weekend work and holidays.This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?
This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.