Senior Business Analyst, Operation and planning

JOB DESCRIPTION

About the role

We’re looking for a Senior Business Analyst, Operations and planning, to join our growing team!

What you’ll do here :

Plan and coordinate project activities related to organizational requirements or changes.

Act as an intermediary between IT, end users and managers from different hierarchical levels.

Obtain requirements from business communities using techniques such as interview and work sessions.

Analyze information obtained from various sources, detail the high-level view and provide users with recommendations to their problems.

Document requirements obtained from the business community using defined templates.

Ensure the link between the business units, the technology teams and the support team.

Participate in a working session with experts from different fields.

Assist team in improving productivity and reducing risks and high costs through effective analysis.

Identify the need for change to assess and communicate the impacts.

Support the Quality Assurance team during Test Planning and Execution.

What you bring to the table :

Bachelor’s degree in business administration or any equivalent combination of education and experience.

Minimum 5 to 7 years of relevant experience.

Experience in business process review.

Highly develop analytical skills facilitating problem solving.

Demonstrated ability to cope with change effectively.

Customer focus.

Must have demonstrated initiative and autonomy.

Skills for time and priority management.

Can manage multiple initiatives at the same time.

Team spirit.

Good communication skills (oral and written).

Experience in Functional analysis.

Intermediate / advanced knowledge in micro-computing (word processing, spreadsheets).

Knowledge of the insurance industry (asset).

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

No Canadian work experience required however must be eligible to work in Canada.

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.