Bike Mechanic

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all.

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally: 1) Building an iconic brand and business; 2) creating an extraordinary place and path for our team; and 3) leveraging our success to drive community impact. We are a company driven by our purpose and values, with a collective passion for community, sports and lifestyle, and a drive to together build something that lasts and matters.

The Job:

At evo, we’re on the lookout for a skilled and passionate Bike Mechanic to join our dynamic team in Whistler. Whether you’re dialing in high-end mountain bikes or keeping our rental fleet trail-ready, your work will play a key role in delivering unforgettable riding experiences for our customers.

The ideal candidate is not only knowledgeable and experienced with bicycle repair—especially in the world of mountain bikes—but also thrives in a fast-paced, mountain-town environment. You'll need to be detail-oriented, a strong communicator, and a creative problem solver. We value team players who are stoked on bikes and ready to grow.

The Perks:

• Limited Staff Accommodation Available*
• Complimentary Whistler Bike Park Pass (eligibility requirements apply*)
• 40 Hours of Paid Volunteer Time
• Charitable Donation Matching Program
• Extended Medical Coverage (eligibility requirements apply*)
• Employee Discounts and access to exclusive pro deals on top brands
• Flexible Work Schedules to suit your lifestyle
• Time Together Outdoors– ride days, community events, and volunteer activities

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

*Benefit not eligible for seasonal employees must work full-time, and meet the criteria to qualify for benefits.

What You'll Get to Do:

• Assemble, inspect, diagnose, and tune a wide variety of bicycles, including high-end mountain bikes and e-bikes.
• Execute work orders efficiently while maintaining high standards of workmanship.
• Communicate clearly with customers about necessary repairs, costs, urgency, and maintenance timelines.
• Assist retail floor staff and customers with bike-related technical questions and recommendations.
• Perform regular maintenance and repairs on the rental fleet under guidance from the Service Supervisor.
• Track, complete, and log fleet servicing tasks.
• Organize rental bike prep for upcoming bookings and ensure bikes are ride-ready.
• Help maintain an accurate inventory of service and rental parts.
• Maintain a clean, safe, and organized work environment throughout the day.
• Participate in the development and refinement of service standards and training materials.
• Perform light janitorial duties and ensure cleanliness standards are upheld at all times.
• Be the go-to technical expert on all things bike-related.
• Support other departments or areas within the store or distribution center as needed.
• Train to mount skis and assist with ski service during winter (as designated).
• Get involved in evo events and give back through community impact opportunities.
• Offer friendly, welcoming, and knowledgeable customer service at all times.
• Support with various tasks as required

Requirements

What You Will Bring to the Team:

• A passion for bikes and customer service.
• Positive, approachable attitude — "cooler than no one!"
• Strong ability to multitask in a high-energy, fast-paced environment.
• Punctual, accountable, and a strong communicator.
• Attention to detail with a creative and proactive problem-solving mindset.
• Comfortable working both independently and as part of a team.
• Able to work full-day shifts, including weekends and holidays.

Skills & Experience:

• 1+ years of experience as a bike mechanic/technician.

Disc brake setup and bleeding

Tubeless tire setup

Suspension tuning and basic servicing (RockShox, Fox)

Wheel truing and building

Frame alignment and prep

Deep understanding of bike fit and ergonomics

• Ability to identify factory or manufacturing issues with components or bikes.
• Solid knowledge of current bicycle trends, standards, and parts.
• Proficient with hand tools and power tools.
• Able to read and interpret tech manuals and schematics.
• Physically capable of lifting up to 50lbs and standing for extended periods.
• Embodies, honors, and lives our core values: The Great 8

The Nice to Haves

• Experience with e-bike diagnostics and servicing using diagnostic
• Ski mounting/tuning experience or willingness to learn.

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply!

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

The base wage for this role ranges from $20.00/hr to $24.00/hr. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.

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