Administrator

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named five years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia British Columbia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .

About the role:

We are on a mission to build a world-class team that drives innovation growth and excellence. As we scale rapidly we are looking for an Administrator who will be responsible for maintaining the daily vehicle operations at Ottawa Clutch. This role is an integral part of ourField Operations team as youll be completing a large volume of admin tasks before each scheduled delivery. Ensuring that you deliver an incredible customer experience is a key part of this role. Reporting to the Field Operations Supervisor the successful candidate for this role is a highly motivated self-starter willing to take ownership of various key administrative tasks and has previously worked in a customer experience-focused role.

What youll do:

• Work extensively with Google Sheets to gather and manage data required for daily licensing activities.
• Work with the Clutch software database to retrieve data for licensing purposes and maintain accurate digital records to support the completion of licensing procedures.
• Collaborating with the Revenue Field Operations and Production teams to coordinate the timely and accurate completion of licensing.
• Filing documents and storing them manually as well as digitally.
• Investigated inquiries from the sales team and proactively resolved any issues related to licensing to ensure smooth operations.
• Schedule a timely meet up at the Ministry of Service Ontario to complete the administrative procedure.

What were looking for:

• Education: Minimum High school diploma or equivalent
• Experience: 1 years of administrative experience
• Minimum G2 License with a clean drivers record
• Ability to multitask and prioritize competing demands
• Technology savvy (Google Drive Slack etc.)
• Previous vehicle licensing experience is strongly preferred
• Previous administrative experience is strongly preferred

Why youll love it at Clutch:

• Autonomy & ownership opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• Youll have a broad and direct ownership over Field of work during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• Backfill Permanent Full-Time

Compensation & Benefits:

• Wage: $24.00 per hour
• Benefits: Comprehensive benefits plans include healthcare dental care vision care prescriptions life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills performance market benchmarking responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .